Player's Club Director - Casino jobs in Sacramento, CA

Player's Club Director - Casino oversees the activities of the Player's Club staff. Ensures customer satisfaction. Being a Player's Club Director - Casino develops and implements benefits, contests, and promotions designed to increase Player's Club membership and revenue for the casino. May require a bachelor's degree in area of specialty. Additionally, Player's Club Director - Casino typically reports to top management. The Player's Club Director - Casino typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Player's Club Director - Casino typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Director Player Development
  • Hard Rock Hotel & Casino Sacramento At Fire Mountain
  • Wheatland, CA FULL_TIME
  • Overview

    Overview:
    The incumbent in this position is responsible for the direction and management of Player Development. Responsible for achieving revenue, income, market share, and guest service objectives in accordance with corporate policy and Gaming Commission Regulations.

    Responsibilities

    Essential Functions:
    (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
  • Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.
  • Hires, motivates, evaluates and directs departmental managers and staff, ensuring team members receive the training, support, adequate guidance and necessary resources to accomplish established objectives.
  • Establishes operating department standards, guidelines and objectives. Maintains other administrative processes such as budget and staffing to ensure proper planning, efficient and effective operation of assigned areas.
  • Directs long and short-term planning for all functions of the marketing departments including analysis of product and market opportunities, program effectiveness, and development of strategies to ensure adequate level of guest satisfaction and achievement of established market share goals.
  • Approves, implements and evaluates comp policies, campaigns, programs, entertainment activities and all other marketing expenditures to ensure program effectiveness; implements improvements based upon performance.
  • Coordinates database management functions including guest ratings and direct marketing activities to ensure the achievement of guest development goals.
  • Responsible for the development and execution of creative and promotional solutions in response to competitive issues and problems.
  • Monitors and evaluates department to ensure the proper planning of short and long-term strategies and achievement of established goals and objectives.
  • Reviews strengths and weaknesses of all department programs to effectively implement changes, improve operations and efficiently allocate resources.
  • Attend and participate in off property functions and events as assigned.
  • Attend and participate in meetings, completing follow-up as assigned.
  • Perform work regularly and predictably.
  • Attend seminars when needed.
  • Other duties as assigned.

    Qualifications

    Education And /Or Experience Requirements:
    (Related education and experience may be interchangeable on a year for year basis)
  • 5 to 7 years in a similar position and a Bachelor’s in Business, Marketing or related field or an equivalent combination of education and/or work experience.
  • Prior experience in the Gaming industry required.
    Additional Requirements:
    (Licenses, Certifications, Testing, etc):
  • Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations.
  • Must successfully pass background check.
  • Must successfully pass drug screening.
  • Prior experience in the Gaming industry strongly preferred.
  • Prior experience in Tribal Gaming preferred.
  • Prior experience opening new properties/outlets preferred.
  • Must be at least twenty-one (21) years of age.
    Knowledge Of:
  • Understanding and experience in the Northern California’s regional gaming market.
  • Operations, services and activities of a comprehensive marketing and database programs.
  • The Gaming industry, including principles and practices of a capital and operations budget.
  • Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook and PowerPoint.
  • Pertinent federal, state, and local laws, codes, and regulations.

    Additional Details

    Ability To:

    • Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
    • Routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals.
    • Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
    • Review portfolios as required.
    • Forecast changes in the economic climate and/or profits and react accordingly.
    • Communicate clearly and concisely, both orally and in writing.
    • Analyze marketing and promotions data.
    • Be a strategic, analytical, ethical and effective motivator.
    • Participate in the development and administration of goals, objectives, and procedures.
    • Prepare clear and concise administrative and financial reports.
    • Interpret and explain policies and procedures.
    • Operate various types of office equipment.
    • Establish and maintain effective working relationships with those contacted during work.
    • Be flexible to work varying shifts and time schedules as needed.
    • This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.
  • Source: Casino Careers

  • 16 Days Ago

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Director Player Development
  • Hard Rock Hotel & Casino Sacramento At Fire Mountain
  • Wheatland, CA FULL_TIME
  • OverviewOverview: The incumbent in this position is responsible for the direction and management of Player Development. Responsible for achieving revenue, income, market share, and guest service objec...
  • 16 Days Ago

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Vice President of Player Development
  • Hard Rock Hotel & Casino Sacramento At Fire Mountain
  • Wheatland, CA FULL_TIME
  • OverviewThe Vice President of Player Development is accountable for ensuring meaningful profitable growth in our VIP Slot and Table business. ResponsibilitiesEssential Functions: (These functions are ...
  • Just Posted

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Rep I Players Club
  • Hard Rock Hotel & Casino Sacramento At Fire Mountain
  • Wheatland, CA FULL_TIME
  • OverviewThe incumbent in this position is responsible for the effective communication of the Player’s Club program; determines whether minimum qualifications for complimentary services and/or goods ha...
  • 16 Days Ago

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Rep I Players Club
  • Hard Rock Hotel & Casino Sacramento At Fire Mountain
  • Wheatland, CA FULL_TIME
  • OverviewThe incumbent in this position is responsible for the effective communication of the Player’s Club program; determines whether minimum qualifications for complimentary services and/or goods ha...
  • 16 Days Ago

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Executive Casino Host
  • Thunder Valley Casino Resort
  • Lincoln, CA FULL_TIME
  • Overview The Executive Casino Host will be responsible for providing the highest level of professional guest service to premium casino guests. Along with higher credit authorization, the Executive Hos...
  • 29 Days Ago

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0 Player's Club Director - Casino jobs found in Sacramento, CA area

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Regional Pathology Manager
  • Sakata Seed America, Inc.
  • Woodland, CA
  • JOB SUMMARY:The Regional Pathology Manager provides leadership and managerial supervision to the managers and scientists...
  • 4/27/2024 12:00:00 AM

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Sales Associate
  • Five Star Quality Care, Inc.
  • Sacramento, CA
  • Key Responsibilities The Opportunity We are actively looking to add a Sales Associate to our team. The Sales Associate w...
  • 4/27/2024 12:00:00 AM

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Assistant General Manager
  • In Shape Solutions
  • Fairfield, CA
  • Job Type Full-time Description JOB SUMMARY: The Assistant General Manager (AGM) is primarily responsible for running the...
  • 4/27/2024 12:00:00 AM

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Summer Day Camp Counselor
  • KE Camps
  • El Dorado Hills, CA
  • KE Camps is the leading provider of summer camps for country clubs nationwide. We partner with over 230 private clubs al...
  • 4/26/2024 12:00:00 AM

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Inside Sales Manager
  • Sakata Seed America, Inc.
  • Woodland, CA
  • JOB SUMMARY: Inside sales management responsibilities for Vegetable Sales Department. Responsible for customer service f...
  • 4/25/2024 12:00:00 AM

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Customer Service Representative
  • Sakata Seed America, Inc.
  • Woodland, CA
  • JOB SUMMARY: Support sales responsibilities for International Customers. Responsible for customer service for sales, sam...
  • 4/24/2024 12:00:00 AM

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Director of Catering Sales
  • The Officer's Club
  • Sacramento, CA
  • The Director of Sales and Catering will report to the General Manager. This person will be responsible for developing pr...
  • 4/23/2024 12:00:00 AM

Sacramento (/ˌsækrəˈmɛntoʊ/ SAK-rə-MEN-toh; Spanish: [sakɾaˈmento]) is the capital city of the U.S. state of California and the seat of Sacramento County. Located at the confluence of the Sacramento River and the American River in Northern California's Sacramento Valley, Sacramento's estimated 2018 population of 501,334 makes it the sixth-largest city in California and the ninth largest capital in the United States. Sacramento is the seat of the California Assembly, the Governor of California, and Supreme Court of California, making it the state's political center and a hub for lobbying and th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Player's Club Director - Casino jobs
$62,685 to $115,392
Sacramento, California area prices
were up 2.5% from a year ago

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