Product/Brand Management Analyst jobs in Malden, MA

Resolute Management, Inc. is a Third-Party Administrator hired by clients to handle complex environmental, asbestos, and/or latent type insurance claims. We are proud to be an affiliate of the Berkshire Hathaway group of insurance companies and we believe our structure allows our employees to experience the benefits of a large company with a friendly, small company atmosphere. Our headquarters are in Boston, MA, and we have additional offices located in Chicago, Philadelphia, and Stamford, CT.

POSITION SUMMARY:

Located in the Boston office, our Policy Search Analysts play a major role in supporting the manager of our policy search unit. A significant aspect of our claim and litigation support work involves detailed, complex research to locate evidence of liability insurance policies, particularly in the context of environmental and asbestos claims. The ideal candidate will possess outstanding organizational skills, attention to detail, strong communication skills, and the ability to handle multiple priorities, meet aggressive deadlines, and work with minimal supervision.

DUTIES:

• Analyze, investigate, and evaluate information provided by the Claims organization in order to properly initiate and manage policy searches.
• Works with multiple policy search teams to find copies or other evidence of alleged policies where appropriate.
• Excellent word processing and spreadsheet skills are required to effectively summarize and communicate search result findings.
• Takes initiative and has the ability to manage daily schedules with multiple deadlines.
• Possesses the interpersonal skills necessary to communicate with a diverse group of adjusters, attorneys, and clients.
• Effectively and efficiently summarizes a large amount of information in order to document search findings and identify any deficiencies to be addressed.
• Provides and obtains information and performs tasks with courtesy and respect.
• Maintains knowledge of policy search processes and procedures.

PERFORMANCE REQUIREMENTS:

• Possesses ability to draft, transcribe and interpret detailed, complex written communications.
• Demonstrates verbal and written communication skills including proper grammar usage and imparting information in a clear and concise manner.
• Possesses strong interpersonal skills and the desire and aptitude to learn new concepts.
• Maintains the ability to meet assigned deadlines.
• Promptly responds to inquiries with a sense of urgency.
• Performs well in a collaborative and cooperative office environment.
• Demonstrates ability to multi-task and effectively deal with interruptions.
• Follows instructions and established procedures.
• Proficiency with MS Word, Excel, and internet applications.
• Able to work under pressure and execute good judgment in sensitive situations.
• Ability to lift and move boxes on occasion, which may weigh up to 30lbs.

EDUCATION:

• Bachelor’s degree required.

EXPERIENCE:

• Minimum of two years in an employment environment demonstrating the performance requirements set forth above preferred.

Job Type: Full-time