At Sabre Industries, we connect and power Americas communities with world-class utility and telecom solutions. We reliably build a better world together; one customer, one team, and one community at a time.
Our teams live out the organization’s core values of integrity, commitment, innovation, and connection. That’s how we continuously exceed our high standards of enterprise excellence—by creating a space for our engaged employees to thrive.
With consistent hiring opportunities nationwide and countless career levels, chances are the next big step on your career path starts here. We work with our employees to create customized career paths and development in all facets of the organization. People will always be our greatest asset and we place emphasis on enhancing the lives of our employees.
Scope of Responsibility:
The purpose of this position is act as a liaison between Sabre Towers and Poles and clients by providing communication and project management from beginning to end.
Core, Leadership, & Functional Competencies:
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Excellent communication skills – written and oral as well as strong negotiation skills.
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Excellent comprehension and information retention.
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Ability to identify, define and resolve problems.
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Ability to oversee and manage in-house projects and job orders while completing tasks promptly.
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Possesses strong organizational skills and attention to detail
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Demonstrates an ability to use new technology
- Ability to have a general understanding of blueprint/drawings, and customer specifications.
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Ability to plan, organize and multi-task in a fast pace work environment.
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Ability to work well with people in a number of positions, from administration to executive employees
Essential Duties:
- Provides exceptional customer service while overseeing and managing Wood Pole Equivalents, Small Structure Count orders, Order entry function from receipt of a Purchase Order to Invoicing.
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Assure accurate input as needed of utility jobs, professional services and miscellaneous orders in an ERP tracking system (Epicor).
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Assign Sales Orders through Epicor.
- Compile and organize project information from the original proposal into new, color coordinated job folders.
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Update the daily job report when processing new Sales Orders.
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Establishes and maintains excellent relationships with all customers.
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Communicates directly with customer, purchasing agents, engineers, field supervisors, project managers, and vendors.
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Communicates directly with internal department personnel, i.e., Sales, Purchasing, Engineering, Drafting, Production, Shipping, and Accounting.
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Synchronize and document all administrative aspects of project files, customer schedules, and STS schedule.
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Creates shipping schedule using Excel.
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Complete other assignments as required and provide assistance for all Contract Administrators.
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Coordinates deliveries plus manages all related communications and documentation between Shipping Department and clients
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Additional duties as assigned
Position Requirements:
- Regular and timely attendance is required
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Associate or College Degree Preferred
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At least five years of customer service experience and/or project management.
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Manufacturing and shipping knowledge preferred.
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Excellent working knowledge of MS Word, Excel, and Outlook.
Physical Requirements:
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Demonstrated ability to work with frequent interruptions in work flow and constantly changing priorities.
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Must be able to remain in a stationary position for extended periods of time with the ability to move throughout the office or outside manufacturing plant as needed.
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Must be able to perform physical activities that require use of fingers, hands and arms, such as sitting, typing, using office equipment and reaching. Some additional physical activities may require walking, stooping, bending, twisting and handling of materials.
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Position requires manual dexterity, arm-hand steadiness and a safety-minded individual.
- Must have the ability to concentrate on tasks for long periods of time and be able to observe and receive information from all relevant sources.
At Sabre Industries, we invest in your future with a competitive benefits program. As a full-time employee, you are eligible for:
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Medical, Dental & Vision coverage
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401(k) with Company Match
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Continuing Education & Tuition Reimbursement
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Life and Disability Coverage
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Paid Time Off & Paid Holidays
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Health and Wellness Resources
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Employee Discounts
Sabre Industries is an Equal Opportunity Employer: M/F/Vets/Disabled/Sexual Orientation/Gender Identity