Quality Assurance Director is responsible for the implementation of policies and procedures to ensure adherence to production quality standards. Monitors and audits process, material, and product testing against established standards and conducts a continuous analysis of quality defects and deviations. Being a Quality Assurance Director identifies deficiencies or gaps in testing activities and develops solutions to ensure adequate and robust quality processes. Optimizes processes to comply with existing and new regulatory requirements. Additionally, Quality Assurance Director typically requires a bachelor's degree. Typically reports to a director. The Quality Assurance Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Quality Assurance Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Job Description
Are you someone who enjoys undercover work? Ever considered the thrill of evaluating sales, customer service, and overall experiences while incognito?
Look no further!
Join us at Prioxtel Virtual Solutions as a Quality Assurance / Mystery Shopper agent. In this role, you'll have the exciting opportunity to call various businesses and assess their service as a potential or existing customer.
Here's how it works : Each week, you'll receive a list of businesses to contact. After making your calls, simply complete a form detailing your experience and submit it for review.
And the best part? You get paid for each completed call! It's as easy as that!
Disclaimer : While we strive to provide lists regularly, the number of lists you receive will depend on your performance and our staffing needs.
Ready to embark on this undercover adventure? Join us at Prioxtel Virtual Solutions and start shaping customer experiences today!
Requirements
Computer / Office Requirements Laptop or Desktop Computer Computer Monitor (15" or higher). Computer Hard Drive with only the following Operating Systems : Windows 10 or Windows 11.
Computer Hard Drive with 1 or more GHz dual-core processor and a memory of 8 GB RAM or more. Computer Keyboard and Mouse Hard-Wired Land Line Telephone (plain old telephone line) w / long distance and international long distance service (preferably through your cable provider) (required for a few clients) Hardwired Broadband Internet Service via DSL, Cable or Fiber Optic with an internet connection : minimum download speed of 10 Mbps or higher and a minimum upload speed of 3 Mbps or higher.
Internet Software : Chrome Noise canceling headset with microphone (Brands : Logitech, Plantronics or Microsoft) Some items are not needed at the time of application
Last updated : 2024-05-11