Racing and Sports Shift Supervisor jobs in Copake, NY

Job Overview:

We are seeking a dedicated Front Office Supervisor to join our team. As the Front Office Supervisor, you will be responsible for overseeing all aspects of the front office operations, ensuring exceptional patient experiences, and maintaining high standards of customer service.

Key Responsibilities:

Team Leadership: Organize and delegate tasks to front office team members, fostering a cohesive and productive work environment.

Scheduling: Develop and maintain work schedules for the front office team, optimizing staffing levels to meet patient demands.

Performance Monitoring: Monitor daily performance to uphold standards of accuracy, efficiency, and timeliness, intervening and providing support as needed.

Time Off Management: Manage time off requests and proactively plan staffing coverage to ensure uninterrupted service.

Records Management: Maintain accurate attendance records and timesheets, ensuring compliance with organizational policies.

Employee Development: Evaluate performance and conduct regular performance reviews, offering constructive feedback and support for growth.

Training and Orientation: Conduct comprehensive orientation and ongoing training on front office policies and procedures, ensuring all team members are equipped to excel in their roles.

Issue Resolution: Identify and address office issues promptly, recommending and implementing effective solutions.

Patient Care: Ensure the highest quality of patient care by addressing concerns or complaints promptly and coordinating with the Practice Manager or Assistant Practice Manager for resolution.

Disciplinary Action: Enforce disciplinary action, when necessary, in alignment with organizational policies, and maintain accurate documentation of all actions taken.

Financial Management: Manage daily copay collections and oversee physicians’ schedules to ensure efficient operation and revenue generation.

Facility Maintenance: Maintain the appearance and functionality of the waiting room, ensuring a welcoming and organized environment for patients.

Patient Flow: Monitor patient check-in and check-out processes, keeping patients informed of any delays and optimizing flow for efficiency.

Support and Flexibility: Provide hands-on support to the front office team as needed, including assisting with check-ins, check-outs, and general administrative tasks.

Leadership Meetings: Lead or participate in periodic staff meetings, disseminating important information and fostering a culture of collaboration and communication.

Professional Development: Attend relevant training sessions and meetings to stay updated on industry trends and best practices, continuously enhancing your skills and knowledge.

Location Flexibility: Be prepared to work at different office locations as required, supporting operational needs across our network.

Additional Duties: Undertake any other tasks or responsibilities as assigned, contributing to the overall success of the practice.

This comprehensive job description outlines the multifaceted responsibilities of the Front-Office Supervisor role, emphasizing leadership, collaboration, and a commitment to excellence in patient care and office management.

If you are a dedicated professional with a desire to deliver exceptional patient experiences, we invite you to apply for the Front Office Supervisor position. Join our team and be part of a dynamic environment where your skills and talents will be valued.

Job Types: Full-time, Part-time

Pay: $20.00 - $21.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Physical & Rehabilitation Medicine

Schedule:

• Day shift

Experience:

• Management: 1 year (Required)

Work Location: In person