Rate Analyst jobs in Miami, FL

POSITION SUMMARY 

Are you passionate about optimizing performance? Nurp is actively looking for a Conversion Rate Optimization Specialist (Junior CRO) to join our team. As a key member, you will be an integral part of the marketing team. This position will be utilizing your expertise in data analysis, prospect behaviour tracking, and A/B testing to identify opportunities, improve user experience, and drive conversions. This entry-level position offers an exciting opportunity, you will work closely with senior CRO specialists and cross-functional teams to drive improvements in customer retention and satisfaction.

ABOUT OUR COMPANY

Nurp pioneers the convergence of modern and future investing through emerging technologies. Our advanced algorithmic trading programs and comprehensive forex trading systems challenge traditional investment models, propelling algorithmic investing for unparalleled success. At Nurp, we're committed to fostering a culture of transparency, honesty, and openness. Joining Nurp means more than just a job—it's an invitation to embark on a journey of growth, discovery, and limitless potential. Here, you'll have the opportunity to collaborate with diverse and talented individuals, contribute to meaningful projects, and make a real impact on the future of algorithmic investing. This ethos of inclusivity and collaboration extends to wearing multiple hats and contributing to various important tasks beyond those listed here. It's a reflection of our belief in multidimensional growth and our dedication to supporting the overall development of our organization. Welcome to a culture where your ideas matter, your contributions are celebrated, and your growth potential is boundless. You will be a part of an organisation, where your ideas matter, your contributions are celebrated, and your growth knows no bounds.

PERFORMANCE OBJECTIVES

• Assist in analyzing post-conversion data to identify trends, patterns, and areas for improvement in the customer journey.

• Support the design and implementation of A/B tests and experiments to optimize post-conversion activities.

• Support the sales and onboarding teams in optimizing post-conversion activities and processes.

• Gather and analyze customer feedback post-conversion to understand pain points, preferences, and areas for improvement.

• Assist in analyzing test results and providing recommendations for iterative improvements.

• Assist in translating customer insights into actionable recommendations for optimizing post-conversion processes.

• Assist in implementing strategies to improve the post-conversion experience for customers, including onboarding and activation.

• Collaborate with cross-functional teams including but not limited to sales, member success, marketing, and product development to align optimization efforts with business goals.

• Participate in meetings and discussions to contribute insights and ideas for enhancing post-conversion experiences.

• Performs other related duties as necessary or assigned.

KEY COMPETENCIES

• Data Analysis: Proficiency in analyzing quantitative and qualitative data to identify patterns, trends, and insights related to user behaviour, website performance, and conversion metrics.

• A/B Testing: Experience in planning, executing, and analyzing A/B tests and multivariate tests to optimize website elements.

• Web Analytics Tools: Familiarity with web analytics platforms such as Google Analytics to track and measure key performance indicators and user interactions.

• Technical Proficiency: Basic knowledge of programming languages to implement and test website changes.

• Communication & Management Skills: Ability to manage timelines and communicate effectively within teams.

• Adaptability: Quickly learning new technologies and methodologies to stay ahead of market trends.

• Team Collaboration: Strong interpersonal skills and ability to collaborate effectively with cross-functional teams.

• Problem Solving: Strong analytical and problem-solving skills

EDUCATION AND EXPERIENCE

• Data Analysis: Proficiency in analyzing quantitative and qualitative data to identify patterns, trends, and insights related to user behaviour, website performance, marketing advertisements, prospect-to-user journey, conversion metrics, and other related analytics.

• A/B Testing: Experience in planning, executing, and analyzing A/B tests and multivariate tests for optimisation.

• Analytics Tools: Familiarity with web analytics platforms such as Google Analytics, HubSpot or any other relevant CRM to track and measure key performance indicators and user interactions.

• Technical Proficiency: Basic knowledge of programming languages to implement and test website changes.

• Communication & Management Skills: Ability to manage timelines and communicate effectively within teams.

• Adaptability: Quickly learning new technologies and methodologies to stay ahead of market trends.

• Team Collaboration: Strong interpersonal skills and ability to collaborate effectively with cross-functional teams.

• Problem Solving: Strong analytical and problem-solving skills

• Communication: Expertise in organizing and planning, demonstrated through effective verbal and written communication skills.

• Adaptability: Ability to adapt to a fast-paced, dynamic work environment and eagerness to contribute to the success of Nurp's conversion optimization efforts.

PHYSICAL REQUIREMENTS

• Ability to spend prolonged periods standing, sitting, or walking

• Ability to work in enclosed environments exposed to excessive noise, automotive shop environment, and cold or heat 

• Must be able to lift at least 25lbs 

BENEFITS 

• Remote position (able to work from anywhere).

• Insurance: Health, HSA, dental, vision insurance, accidental, life, hospital, and critical illness

• Paid Time Off.

• Access to company products and services at discounted rates and some instances free.

• Participation in internal and external events.

• Self and professional development focused.

COMMITMENT TO DIVERSITY 

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Nurp LLC recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire talent at all levels regardless of race, colour, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.