Records Supervisor jobs in Melbourne, FL

Working at IRSC has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, IRSC offers a benefits package:

*Wellness Wonders: Dive into a world of well-being with perks that nourish your body and soul. Health benefits that prioritize your fitness, mental health, and overall happiness await you with our employee only coverage paid by the college.

*Retirement Radiance: Picture your future shining as bright as your career! Our retirement benefits are designed to turn your golden years into a sunlit oasis. With robust plans and strategic investments, we're planting the seeds for your retirement bliss.

*Generous Time-Off Universe: Recharge and rejuvenate with ample vacation time, ensuring you return to work with newfound enthusiasm.

*Career Launchpad: Propel your career forward with projects that are not just tasks but missions, shaping industries and driving change.

Shine Bright with Us: Join Our Team as a Records Specialist!

Are you passionate about helping students? Do you have a knack for explaining complex topics in a way anyone can understand? If so, we have the perfect opportunity for you!

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

The essential job functions and responsibilities for this position include, but are not limited to:

• Assisting students with the admissions process;
• Processing educational records requests;
• Maintaining student records in a mainframe environment;
• Working with archived files in a variety of media;
• Working with faculty and Division Deans;
• Assisting the Student Success Division in support of all services provided to students;
• Providing exceptional customer service to both internal and external customers.

SPECIFIC DUTIES AND RESPONSIBILITIES:

The specific duties and responsibilities for this position include, but are not limited to:

• Assisting students with application and residency documentation.
• Assisting students with Waiver requests.
• Assisting students with transcript and records requests.
• Entering data into the student information system.
• Processing incoming transcripts.
• Processing enrollment verifications.
• Assisting faculty with attendance confirmations and grade entry.
• Assisting faculty and advisors with registration corrections.
• Assisting with athletic eligibility submissions.
• Imaging documents to student records.
• Referring students to appropriate institutional resources.
• Providing support to students in the planning and achievement of educational and career goals.
• Supporting the admissions process;
• Handling walk-in, telephone and email inquiries.
• Researching student records, including archived files;
• Managing records merges;
• Reconciling FLEID records;
• Responding to Parchment transcript and diploma requests;
• Maintaining FERPA compliance;
• Working a variety of Workday reports;
• Managing archived files.
• Completing other duties as assigned by the Registrar.

QUALIFICATIONS, KNOWLEDGE AND SKILL REQUIREMENTS:

The qualifications and skill requirements for this position include:

• Associate's degree from an accredited institution;
• A minimum of two (2) years proven clerical work experience to include typing, word processing, and filing;
• Ability to work with a diverse student population as well as administrators, faculty and staff;
• Proven experience and proficiency with Microsoft Office and Windows-based applications;
• Ability to maintain strict accuracy and be detail oriented;
• Strong organizational skills;
• Exceptional communication skills - both verbal and written;
• Ability to be people-oriented;
• Flexibility to cover a variety of tasks whenever needed;
• Ability to multitask;
• Accurate data entry skills;
• Precise auditing skills;
• Exceptional history of academic performance
• Strong customer service skills;
• Ability to relate to all types of individuals via telephone and in-person;
• The following qualifications are preferred:
• Bachelor's degree or higher;
• Prior work experience in records and optical imaging;
• Prior experience using Workday;
• Knowledge of Florida residency law and FERPA law.

PHYSICAL DEMANDS:

This position requires an ability to sit, stand, walk, bend, lift, reach up, stoop, and carry items occasionally in excess of twenty-five (25) pounds. It also requires manual dexterity to operate standard office machines such as copier, fax, calculator, telephone, and other equipment as necessary. IRSC expects its employees to follow proper safety standards while employed by the College.

ADDITIONAL EXPECTATIONS:

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Additionally, all employees of the College are expected to maintain professional standards of communication, able to learn and apply new technology, and abide by all policies and procedures. Continued employment remains on an "at-will" basis.