Regional Service Manager jobs in Tampa, FL
Recently Added Regional Service Manager jobs
Regional Customer Service/Warranty Manager
- KB Home
-
Riverview, FL
FULL_TIME
-
About KB Home
KB Home is one of the largest and most recognized homebuilders in the United States and has built over 650,000 quality homes in our more than 60-year history. Today, KB Home operates in 45 markets from coast to coast. What sets KB Home apart is the exceptional personalization we offer our homebuyers from those buying their first home to experienced buyers allowing them to make their home uniquely their own, at a price that fits their budget. As the leader in energy-efficient homebuilding, KB Home was the first builder to make every home it builds ENERGY STAR® certified, a standard of energy performance achieved by fewer than 10% of new homes in America, and has built more ENERGY STAR certified homes than any other builder. An energy-efficient KB home helps lower the cost of ownership and is designed to be healthier, more comfortable and better for the environment than new homes without certification. We build strong, personal relationships with our customers so they have a real partner in the homebuying process. As a result, we have the distinction of being the #1 customer-ranked national homebuilder in third-party buyer satisfaction surveys. Build your career with KB Home.
JOB SUMMARY: Responsible for implementing the company’s customer service philosophy and programs with the goal of achieving outstanding customer satisfaction. This person will manage and supervise a team of Customer Service Representatives, providing guidance, support and training to ensure that warranty work is completed within company standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES:- Oversee divisions CSI by facilitating weekly meetings, providing ongoing training to employees, ensuring action plan in place to overcome upset customers.
- Oversee warranty procedures for the division. Includes managing customer service reps, customer involvement as needed, ensure claims are worked in efficient manner, ensure staff completes post close visits, ensure warranty costs are below accrual, provide ongoing training, ensure emergency procedures are met. Ensure team stays motivated. Conduct periodic reviews of both staff as well as contractors.
- Oversee quality process for division. Includes, ongoing quality training with employees and vendors, ensure all homes have final quality walk, assist Customer Service Representatives in walking finaled homes, facilitate bi-monthly division quality meetings, review common warranty issues and implement plans to improve/correct, review warranty costs for common trends, ensure division follow quality procedures, monitor quality on ongoing basis at all states to ensure quality standards are met. Work alongside construction and purchasing to forecast and eliminate future customer problems.
- Special projects as needed.
EDUCATION/EXPERIENCE/MINIMUM REQUIREMENTS:
Education/Certifications/Licenses- High school degree or equivalent required
- Associates or Bachelors degree preferred
Experience- 6-8 years of customer service experience in homebuilding or related real estate industry
Knowledge, Skills & Abilities- Strong experience in delivering high quality customer service programs. JD P experience a plus!
- Demonstrated leadership capabilities including motivating teams, employee development, and being results oriented
- Strong people skills, including the capability to handle various personalities and develop professional relationships
- Action oriented, with the drive to push projects and tasks to successful closure
- Proven ability of being customer centric by seeking solutions from the customer’s perspective
- Strong verbal & written communication, with the ability to take complex concepts and communicate accurately and persuasively
- Strong ability to work within a team-setting, inclusive of other’s ideas, and a willingness to cooperate
- Makes quick and accurate decisions based heavily on facts, data and/or metrics
- Proficient in Microsoft applications, including Word, Excel, Powerpoint and Outlook.
Work Requirements- Work full-time schedule with flexibility for overtime when necessary
- Local travel required within designated region
- Conduct business in a professional and ethical manner to potential buyers, trade partners, external officials, and coworkers to reinforce goodwill and profitability for the company
Find out why KB Home is attracting and retaining the best employees! If you are interested and qualified, please apply now. KB Home provides above average compensation packages and earnings potential, full benefits, an outstanding 401K matching program, bonus plans and amazing promotional opportunities. KB Home is an equal opportunity employer committed to hiring a diverse work team. Diversity is important to KB Home! - 1 Month Ago
Food Service Worker- Food Service
- Lakeland Regional Health
-
Lakeland, FL
FULL_TIME
- Position Information Work Type: Active - Benefit Eligible and Accrues Time Off Exempt: No Work Schedule: Flexible Hours and/or Flexible Schedule (weekends required) Work Hours per Biweekly Pay Period:...
- 1 Month Ago
Regional Service Manager - Southeast (FL/AL/GA/SC/TN)
- Peak Technologies
-
Tampa, FL
FULL_TIME
- For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organiza...
- 11 Days Ago
Dietary Assistant - Food Service
- Lakeland Regional Health
-
Lakeland, FL
FULL_TIME
- Position Information Work Type: Active - Benefit Eligible and Accrues Time Off Exempt: No Work Schedule: Flexible Hours and/or Flexible Schedule (weekends required) Work Hours per Biweekly Pay Period:...
- 4 Days Ago
Dietary Ambassador - Food Service
- Lakeland Regional Health
-
Lakeland, FL
FULL_TIME
- Position Information Work Type: Active - Benefit Eligible and Accrues Time Off Exempt: No Work Schedule: Flexible Hours and/or Flexible Schedule (weekends required) Work Hours per Biweekly Pay Period:...
- 1 Month Ago
Regional Manager
- MHC Property Management L.P.
-
Tampa, FL
FULL_TIME
- With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!ELS is hiring for the position of Regional Manager in Tampa,...
- 2 Months Ago
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0 Regional Service Manager jobs found in Tampa, FL area
Service Advisor @ Mercedes Benz of Tampa
- Asbury Automotive
-
Tampa, FL
- About Asbury Courtesy is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest fra...
- 5/11/2024 12:00:00 AM
Call Center Representative - Fully Remote
- Amerit Consulting
-
Tampa, FL
- OVERVIEW Our client, one of the largest Energy companies in the US providing a wide range of Energy-related products and...
- 5/11/2024 12:00:00 AM
Beneficiary Service Representative
- Avosys Technology Inc
-
Tampa, FL
- Avosys is a growing integrator of professional, technological and management solutions services. Founded in 1998, Avosys...
- 5/11/2024 12:00:00 AM
Field Service Specialist
- Emerge
-
Tampa, FL
- We are hiring for a new opportunity for a technology company with a public safety mission. Through relentless innovation...
- 5/10/2024 12:00:00 AM
GCC - Customer Service Representative
- Employee Owned Holdings, Inc.
-
Tampa, FL
- GCC is looking for a candidate who wants to contribute on a significant way with our largest clients and vendors to join...
- 5/7/2024 12:00:00 AM
Client Service Representative - Southeast Region
- Reliance Standard
-
Tampa, FL
- Job Responsibilities and Requirements Assume overall responsibility for managing undedicated client accounts ranging fro...
- 5/7/2024 12:00:00 AM
Account Representative
- Leader Tech
-
Tampa, FL
- Job Description Job Description POSITION SUMMARY: We are seeking an Account Representative │Excellent Benefits & Pay to ...
- 5/7/2024 12:00:00 AM
Field Service Supervisor - Lift Truck
- Ring Power Corporation
-
Saint Petersburg, FL
- Main Duties & Responsibilities: Primary Job Role Enforces all safety policies and procedures. Ensures acceptable truck c...
- 5/7/2024 12:00:00 AM
About Tampa, Florida
Tampa is a major city in, and the county seat of, Hillsborough County, Florida, United States. It is on the west coast of Florida on Tampa Bay, near the Gulf of Mexico, and is the largest city in the Tampa Bay Area. The bay's port is the largest in the state, near downtown's Channel District. Bayshore Boulevard runs along the bay, and is east of the historic Hyde Park neighborhood.
Today, Tampa is part of the metropolitan area most commonly referred to as the "Tampa Bay Area". For U.S. Census purposes, Tampa is part of the Tampa-St. Petersburg-Clearwater, Florida Metropolitan Statistical Area....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Regional Service Manager jobs
$71,369 to $94,834
Tampa, Florida area prices
were up 1.1% from a year ago
were up 1.1% from a year ago
What does a Regional Service Manager do?
Regional Service Manager
Follow Health Insurance Portability and Accountability Act (HIPAA) privacy rule to insure client protected health information is secure.
October 18, 2022
Develops HR solutions and strategies in partnership with business unit to support organizational objectives and to take advantage of developing opportunities and changing market conditions.
November 19, 2022
Maintains strong relationships with other BFS Companies and encourages the Sales Team to place appropriate business with them, for the benefit of the client and BFS.
December 30, 2022
Provide direct service and support to individuals or clients, such as handling a referral, conducting evaluations, and providing direct services.
February 04, 2023
Review both tactical and longer-term metrics for their team and handling performance that is outside of the defined thresholds.
February 13, 2023
Completes annual review of fixed assets, ensures inventories are accounted for in accordance with appropriate financial standards.
February 15, 2023
Monitoring, quality control and revision of plans to execute programs/projects/customer support to meet the contractual obligations, project scope, schedule and budget.
March 15, 2023
Manages the sales of products, services, and resources through channel partners and distributors to achieve sales, share and revenue goals within the region by visiting and calling on present and potential customers and end users.
April 13, 2023
Supports the success of anassigned team of salespeople, including Fabrication Sales Representatives, FabricationAccount Managers, by providing coaching andprofessional development of a specific product in order to enhance theirproduct knowledge and sales skills.
April 14, 2023
Demonstrate strong communication and provide positive, professional relationships with the resorts, team members, clients, veterinary and resort managers, regional managers and headquarters.
April 18, 2023