Regional Support Manager manages an operational support function in a specific geographic area providing guidance to branches on matters of compliance, service, and quality. Conducts routine and preventative quality assurance processes to monitor customer satisfaction and revenue results and ensure policy compliance for branches in designated region. Being a Regional Support Manager provides operational support and resources to investigate and resolve any problems or losses incurred in the day to day operations of branches. May require a bachelor's degree. Additionally, Regional Support Manager typically reports to top management. The Regional Support Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Regional Support Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
OVERVIEW:
SUPPORT SOLUTIONS OF THE MID-SOUTH (SSMS) is an organization dedicated to providing high-quality services to adults and children with intellectual and developmental disabilities. We are seeking a mature, team-oriented, and dependable professional with proven skills and capabilities to manage all aspects of our Fleet program across the regions we serve in TN and NC. This is generally a standalone position, but requires collaboration across many internal organizations, people, and locations in a fast-paced environment. It is expected to both shape policy and manage processes related to the Fleet program, but also be hands on to support day to day or emergency needs for vehicle placement, repairs, etc., plus deal with other clerical duties.
This is a full-time salaried position offering medical and other health-related coverage, paid time off, retirement savings and other benefits. Salary commensurate with experience. Review the Minimum Requirements within for specific capabilities.
GENERAL FUNCTION:
Responsible for all aspects of managing Support Solutions’ vehicle fleet, which includes acquisitions, dispositions, placement, maintenance, and fuel card program, along with associated insurance claims. The duties connected to this position are performed at the direction of the Controller in close coordination with the Program, Quality, and Human Resources organizations.
ESSENTIAL FUNCTIONS:
Fleet Management
This job description does not list all duties, and you may be asked by designated and/or authorized staff to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in the job description. Support Solutions reserves the right to revise this job description at any time. This is not a contract for employment, and you or Support Solutions may terminate employment at any time, for any reason.
MINIIMUM REQUIREMENTS:
LICENSES/CERTIFICATES (must be maintained throughout employment):
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