Regional Support Manager jobs in Naval Anacost Annex, DC

Regional Support Manager manages an operational support function in a specific geographic area providing guidance to branches on matters of compliance, service, and quality. Conducts routine and preventative quality assurance processes to monitor customer satisfaction and revenue results and ensure policy compliance for branches in designated region. Being a Regional Support Manager provides operational support and resources to investigate and resolve any problems or losses incurred in the day to day operations of branches. May require a bachelor's degree. Additionally, Regional Support Manager typically reports to top management. The Regional Support Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Regional Support Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

Recently Added Regional Support Manager jobs

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Regional Support Manager
  • OST, Inc.
  • Mc Lean, VA FULL_TIME
  • Position: Regional Support Manager
    Location: Remote
    Job Id: 7028-RCAT 2
    # of Openings: 1
    Optimal Solutions & Technologies (OST, Inc.) is focused on excellence. We specialize in providing Management Consulting, Information Technology, and Research Development and Engineering services.
    The fundamental distinction of the OST team is its business knowledge in both the public and private sectors. We serve the aerospace & transportation, association & nonprofit, defense, education, energy, financial, healthcare, and technology & telecommunications industries. OST is successful because we listen to our clients, we learn from our clients, and we know our clients.
    Regional Support Manager
    Description of specific duties in a typical workday for this position:
    The Regional Support Manager will lead a team of subject matter experts to support operational tasks for the National Flood Insurance Program (NFIP). Key responsibilities for this role include, but are not limited to, the following tasks:
    • Providing support for all ten FEMA Regional Offices on flood insurance inquiries and issues
    • Assist stakeholders (policyholders, insurance agents, community officials, realtors, condominiums associations) with flood insurance issues and questions
    • Attend by phone or webinar quarterly meetings with NFIP headquarters and FEMA Regional staff as needed
    • Providing content for periodic process audits and managing remediation of audit findings
    • Providing subject matter expertise for NFIP meetings communications, and outreach, NFIP stakeholders meetings, including the real estate community, condominium associations, homeowners' associations, etc.
    • Championing process and/or system enhancements designed to improve stakeholder engagement for NFIP
    Because the Regional Support Manager is responsible for managing several direct reports, duties will also include the following:
    • Develop plans and manage the execution of all Regional Support processes
    • Coach, train and motivate members of the Regional Support
    • Document performance and conduct performance appraisals as required
    • Prepare reports on operations and activities
    • Monitor and report on risks and issues, and
    • Ensure quality control over deliverables, work products and report
    Position Requirements:
    • At least 3 years of operations / business service management experience
    • At least 3 years of people management experience
    • Bachelor's Degree
    • Demonstrated background with the National Flood Insurance Program (NFIP) [preferred] or Strong P&C background with eagerness to learn when it comes to NFIP business processes [acceptable]
    • If not ANFI certified, committed to securing ANFI certification within the first 6 months
    • Exceptional customer relationship management skills
    • Excellent verbal and written communication skills
    • Proficiency in MS Office, especially Excel, Word, PowerPoint
    • Highly organized, energetic, creative, team player
    • Must complete the NFIP course series through EMI within the first 30 days
    • Must be able to complete EOD high
    • US Citizen
    Nice to Have:
    • Project Management certification (e.g. PMP)
    • Strong P&C background, a quick and eager learner when it comes to NFIP business processes
    • Experience with Guidewire, Duck Creek, Majesco, Insurity or another leading P&C insurance software system
    • Working knowledge of Agile project management
    • Hands-on experience with business process improvement, lean, and/or RPA
    • Experience with process audit preparation, submission, remediation, and closeout
    • Experience with SharePoint, SharePoint forms and lists and MS Project
    This is a full-time position paying a base salary of $ 100,000, and full benefits, and has possible bonus potential based on merit and performance. To be considered for this position, please apply online with a resume.
    OST is an equal-opportunity employer. Applicants are considered for positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by applicable federal, state, or local law.
    Apply for this Position

    OST is an equal opportunity employer. Applicants are considered for positions without regard to race, religion, gender, native origin, age, disability, or any other category protected by applicable federal, state, or local laws.

     

  • 6 Days Ago
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RN Case Manager
  • Healthcare Support
  • Washington, DC FULL_TIME
  • RN Case Manager HealthCare Support is actively seeking a RN Case Manager for a 13-week contract located in Washington, District Of Columbia. Benefits of this RN Case Manager with HealthCare Support: I...
  • Just Posted
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Housekeeping Manager
  • Housekeeping Manager
  • Washington, DC FULL_TIME
  • Rosewood Washington DCHousekeeping ManagerCompetitive Benefits:Medical, Dental, Vision BenefitsCompetitive SalaryCellphone stipend of $40/month401k Plan and up to 3% match after 1 yearPaid Time Off (V...
  • 4 Days Ago
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Workforce Support Program Analyst
  • NANA Regional Corporation
  • Dahlgren, VA OTHER
  • . Work Where it Matters Akima Systems Engineering (ASE), an Akima company, is not just another federal systems support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend...
  • 11 Days Ago
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Web Support Specialist III
  • NANA Regional Corporation
  • Reston, VA OTHER
  • Wok Where It Matters Akima Systems Engineering (ASE), an Akima company, is not just another federal systems support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend be...
  • 13 Days Ago
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Project Manager II, Facilities
  • Support Center - Shared Services
  • Gaithersburg, MD FULL_TIME
  • Support Center If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account. Adventist HealthCare seeks to hire an experienced Facilities Project Ma...
  • 25 Days Ago
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0 Regional Support Manager jobs found in Naval Anacost Annex, DC area

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Territory Manager
  • Accordance Search Group
  • Washington, DC
  • New Opportunity! I am working on a Territory Manager role with an awesome Animal Health Company. The TM will call on vet...
  • 4/28/2024 12:00:00 AM
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Territory Manager
  • Flow Control Group
  • Baltimore, MD
  • Company: Rankin AutomationAbout Us:Rankin Automation is a leading provider of innovative automation solutions designed t...
  • 4/28/2024 12:00:00 AM
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Territory Manager
  • Marcone Plumbing
  • Baltimore, MD
  • LOOKING FOR A CHALLENGING CAREER WITH GROWTH OPPORTUNITIES? JOIN OUR SALES TEAM!Marcone Plumbing is a wholly owned subsi...
  • 4/28/2024 12:00:00 AM
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Territory Manager
  • Ppg Industries Inc.
  • Baltimore, MD
  • If you've recently graduated or will be graduating college this summer, come join us and be part of a diverse team that'...
  • 4/28/2024 12:00:00 AM
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Territory Manager
  • CONMED Corporation
  • Baltimore, MD
  • CONMED Orthopedics is seeking an ambitious Sales Representative/ Territory Manager to represent our expansive product po...
  • 4/27/2024 12:00:00 AM
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Territory Manager, Baltimore
  • EMERGING BLUE
  • Baltimore, MD
  • Position Title: Territory Manager Brief Description of responsibilities: The position of Territory Manager is responsibl...
  • 4/27/2024 12:00:00 AM
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Associate Territory Manager
  • Top Candidate Search Group
  • Baltimore, MD
  • Title: Associate Territory Manager Territory: Baltimore, MD and immediate surrounding areas Company: U.S. based manufact...
  • 4/26/2024 12:00:00 AM
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Territory Manager
  • Northway Marketers Inc.
  • Baltimore, MD
  • Company Description Northway marketers has been a family owned and independent manufacturing marketing from them to the ...
  • 4/25/2024 12:00:00 AM
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About Naval Anacost Annex, District of Columbia

Naval Support Facility (NSF) Anacostia was a United States Naval Base in Washington, D.C., close to where the Anacostia River joins the Potomac River. On 1 October 2010 the base was conjoined with the adjacent Bolling Air Force Base to form the Joint Base Anacostia–Bolling in accordance with congressional legislation implementing the recommendations of the 2005 Base Realignment and Closure Commission. NSF Anacostia fell under the command of Naval Support Activity Washington....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Regional Support Manager jobs
$96,221 to $130,077
Naval Anacost Annex, District of Columbia area prices
were up 1.3% from a year ago
View detail

What does a Regional Support Manager do?

Regional Support Manager in Richmond, VA
Let's find out what skills a Regional Support Manager actually needs in order to be successful in the workplace.
December 30, 2019
Regional Support Manager in Chillicothe, OH
We are looking for a forward-thinking Hotel Manager on behalf of a large housing business with a rich history and big plans for the future.
February 21, 2020
Regional Support Manager in San Jose, CA
Facility Management, Maintenance Manager, Project Manager, Technicians.
February 18, 2020