Regional Support Manager manages an operational support function in a specific geographic area providing guidance to branches on matters of compliance, service, and quality. Conducts routine and preventative quality assurance processes to monitor customer satisfaction and revenue results and ensure policy compliance for branches in designated region. Being a Regional Support Manager provides operational support and resources to investigate and resolve any problems or losses incurred in the day to day operations of branches. May require a bachelor's degree. Additionally, Regional Support Manager typically reports to top management. The Regional Support Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Regional Support Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Position: Regional Support Manager | ||
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Job Id: 7028-RCAT 2 | ||
# of Openings: 1 | ||
Optimal Solutions & Technologies (OST, Inc.) is focused on excellence. We specialize in providing Management Consulting, Information Technology, and Research Development and Engineering services.
The fundamental distinction of the OST team is its business knowledge in both the public and private sectors. We serve the aerospace & transportation, association & nonprofit, defense, education, energy, financial, healthcare, and technology & telecommunications industries. OST is successful because we listen to our clients, we learn from our clients, and we know our clients.
Regional Support Manager
Description of specific duties in a typical workday for this position:
The Regional Support Manager will lead a team of subject matter experts to support operational tasks for the National Flood Insurance Program (NFIP). Key responsibilities for this role include, but are not limited to, the following tasks:
Because the Regional Support Manager is responsible for managing several direct reports, duties will also include the following:
Position Requirements:
Nice to Have:
This is a full-time position paying a base salary of $ 100,000, and full benefits, and has possible bonus potential based on merit and performance. To be considered for this position, please apply online with a resume.
OST is an equal-opportunity employer. Applicants are considered for positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by applicable federal, state, or local law.
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