Relationship Manager - Sales manages personal banking staff and daily operations to ensure customer satisfaction and develop client relationships. Focuses teams on identifying customer needs and maintaining up-to-date knowledge of all bank products and services to explain, promote, and cross-sell products and services. Being a Relationship Manager - Sales ensures efficient processing of basic branch service transactions and accurate referrals to enable customers to access the right resource to facilitate other banking requests easily. Develops processes that enable staff to provide rapid research and solutions to account issues, answers to customer inquiries, and effective education and training on banking self-service technology. Additionally, Relationship Manager - Sales requires a bachelor's degree. Typically reports to a director. The Relationship Manager - Sales supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Relationship Manager - Sales typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
```Duties```
- Provide exceptional customer service to all customers
- Assist customers in finding the right products and services to meet their needs
- Maintain a clean and organized sales floor
- Stock shelves and merchandise displays
- Operate the point-of-sale (POS) system accurately and efficiently
- Process customer transactions and handle cash and credit card payments
- Answer phone calls and respond to customer inquiries
- Communicate effectively with customers, colleagues, and management
```Requirements```
- Excellent phone etiquette and communication skills
- Ability to speak multiple languages, including Spanish, is a plus
- Strong time management skills and ability to prioritize tasks
- Experience in electronics sales or wireless sales is preferred but not required
We are looking for a motivated Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, assisting customers in finding the right products, maintaining a clean sales floor, and processing transactions. The ideal candidate will have excellent communication skills, be able to multitask, and have a passion for technology.
Benefits:
- Competitive pay
- Employee discounts on products
- Opportunities for career growth and advancement
If you are a customer-focused individual with a passion for sales, we would love to hear from you. Apply now to join our team as a Sales Associate!
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
Shift:
Weekly day range:
Ability to Relocate:
Work Location: In person
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