Release Engineering Manager jobs in Broomfield, CO

Description:
Newly formed release and defect management team. Release and fall-out management team for CPE (customer premise equipment) Network Ops team at Client. Standardizing working agreements with all the APS (application platform support) teams, release management as best practice. Data engineers reporting and data metrics also a different part of this team.
*Primary liaison between the Customer Premises Equipment (CPE) teams and all other partners in the business to facilitate the tracking, management, deployment, and post deployment quality analysis of new firmware, products, and features to customers with their modems and routers.
*Plans, organizes, facilitates, and communicates activities to promote software releases between test environments and into the production environment. Provides coordination between the application and test teams and ensures that a structured approach to risk assessment and business impact is employed. Responsible for maintaining and providing continuous improvement of the Release Management (RM) processes, working methods, and tools. Assists the Senior Release Analyst with onboarding and training activities as delegated.
--Actively and consistently support all efforts to simplify and enhance the customer experience.
--Practices adherence to the Release Management (RM) processes, policies, and procedures and makes recommendations for updates to the Release Management documentation.
--Provides operational level oversight and control through the use of Release and Communications Plans, System Organization and Dependency Charts established for each Program/Application Stack.
--Ensures the appropriate amount of planning is conducted based on method and complexity of the release in order to minimize risks and to clearly articulate impact of the maintenance to the stakeholders.
--Maintains highly accurate tracking of code releases and system maintenance for all environments, as applicable to each Program, and to provide accurate Release Management (RM) metrics.
--Ensures that functional testing was passed in a lower environment prior to release into an RM managed environment, and that the production deployment procedures are practiced in a similar, lower environment.
--Reviews required artifacts for accuracy and completeness as applicable to each environment (Examples: Release Notes, Methods of Procedure, Test Results, and Change Requests).
--Provides communications necessary for successful deployments, communicates release results when outcome deviates from the plan, and maintains a Release Calendar in accordance with each Program's Communication Plan.
--Coordinates Releases with all applicable parties
--Actively monitors Quality Assurance (QA) and User Acceptance Tests (UAT) deployment progress and ensures Release Analyst availability if needed for escalation on Production deployments.
--Engages resources for deployment troubleshooting and ensures that application owner signoff is obtained before a roll back or other deviation from the plan is acted upon.
--Ensures that Release Retrospective when defects, or deployment process cause customer impact
--May perform other duties as assigned.
Skills:
Release management, Agile, Release planning, defect management, firmware release management, software release management, reporting software, analytical skill, Project management, Jira, Jenkins, Release coordination, Deployment,
Top Skills Details:
Release management,Agile,Release planning,defect management,firmware release management,software release management,reporting software,analytical skill
Additional Skills & Qualifications:
Proficient with Jira and the Atlassian suite of products
Proficient with the Microsoft Office Suite of products
Data and networking knowledge nice to have
Personality:
Analytical
Problem Solving
Detail-oriented
Flexible
Leadership/ independently driven
Team Player
Key qualities & skills that will set this individual apart and be successful on our team:
Ability to work independently, self-motivated, and highly focused to deliver timely results and positively influence outcomes.
****Demonstrated track record as a team player and as a critical thinker.
****Demonstrated customer service mindset with the ability to appropriately balance risk with service delivery expectations.
*****Proficient in extracting report requirements from customers and using various report-writing tools.
*****Experience handling multiple projects simultaneously in an extremely fast-paced, demanding and dynamic setting.
Adaptable - effectively able to respond to the evolving challenges and diverse situations in the Operations ecosystem.
Active listening and problem solving.
Upbeat and positive personality.
Experience Level:
Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.