Release Engineering Manager jobs in Virginia

• Document, maintain and execute a Release and Deployment Management Plan for all service changes. The Release and Deployment Management Plan shall include processes for coordination and execution of planned AOs for routine maintenance, and out-of-cycle, critical changes to the baseline, standards, and specifications that require immediate release.
• Coordinate with the Change and Outage Control Boards (OCB) that meet twice-weekly and follow governance and readiness processes for promotion and deployment of service baseline changes into the operational environment, including pre-deployment notifications and communications.
• Track and maintain a list of all release notes for each deployment into operations.
• Other duties as assigned

• Bachelor's degree and 6 years relevant experience OR
• Associate degree and 8 years relevant experience
• Experience includes:
  • Relevant experience with ServiceNow
  • Experience in the Intelligence Community
• Foundation level certification in ITILv3 or bridge course required
• TS/SCI Clearance

Knowledge, Skills, and Abilities:

• Ability to obtain DoD 8140 (formerly 8570.01-M), IAT Level II: CCNA-Security; GICSP; GSEC; Security CE within 6 months of hire
• Ability to work independently and yet be effective within a team setting
• Must be capable of managing multiple efforts with time related constraints in a fast-paced contracting environment
• Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals
• Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.
• Excellent Microsoft Office skills (Word, Excel, and other applications)
• Experience working in a home office setting
• Ability to train end users on frequently asked technical issues
• Ability to provide technical assistance and support over the phone
• Good phone skills, professional demeanor, and previous customer service experience strongly desired