Rental Coordinator provides customers with support of all activities throughout the entire rental process and ensures customer satisfaction. Determines customer needs, quotes for requested services, and prepares approved rental agreements. Being a Rental Coordinator maintains records and files, and coordinates billing process. Requires a high school diploma or equivalent. Additionally, Rental Coordinator typically reports to a supervisor or manager. The Rental Coordinator works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Rental Coordinator typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Overview:
We are seeking a highly motivated and customer-oriented Rental Agent to join our team. As a Rental Agent, you will be responsible for assisting customers with their rental needs and ensuring a positive experience throughout the rental process. This is a great opportunity for individuals who enjoy working in a fast-paced environment and have excellent communication and sales skills.
Duties:
- Assist customers in selecting the appropriate rental equipment or vehicles
- Provide information about rental terms, conditions, and pricing
- Process rental agreements and collect necessary documentation
- Coordinate vehicle or equipment pick-up and drop-off schedules
- Conduct vehicle inspections before and after rentals
- Address customer inquiries, concerns, and complaints in a professional manner
- Maintain accurate records of rental transactions and inventory control
- Collaborate with other team members to ensure smooth operations
Skills:
- Bilingual (preferred)
- Excellent public speaking and communication skills
- Ability to effectively market rental services to potential customers
- Strong attention to detail to accurately maintain records and inventory control
- Exceptional customer service skills to provide a positive experience for customers
- Sales management abilities to upsell additional services or products
- Proficient in administrative tasks such as data entry, document preparation, and filing
- Familiarity with Microsoft Word or similar software for creating rental agreements
If you are a motivated individual with a passion for customer service and sales, we encourage you to apply for the position of Rental Agent. Join our team and be part of an organization that values professionalism, teamwork, and providing exceptional service to our customers.
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 30 – 35 per week
Schedule:
Work Location: In person
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