Rental Technician, Sr. jobs in Palmer, AK

Essential Duties and Responsibilities

• The essential functions include, but are not limited to the following:
• Portraying a positive company image and engaging in professional and friendly communications with customers and coworkers.
• Actively listening to customer needs and inquiries to determine appropriate service actions.
• Assisting coworkers and other employees as needed.
• Referring any customer questions regarding products or services to the appropriate person.
• Establishing and maintaining customer profiles and preparing claim forms.
• Maintaining inventory and informing the supervisor of stocking needs.
• Perform accurate company-required recordkeeping.
• Prepare receipts and shipping documents.
• Promotes and exemplifies a culture of exceptional guest service, teamwork, innovation, and fun! Works well independently and with others. Enjoys “pitching in” whenever and wherever assistance is needed. Conducts and shows a high level of professionalism. Values our safety culture, our community, and maintaining a healthy, sustainable environment. Ensures that guests and employees have a fun, safe, and memorable experience. Asks questions, shares concerns, or gives ideas on innovation and efficiencies that improve both the guests’ and employees’ experience.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Must be 16 years of age or older and have an approved work permit if under 18 years of age.
• Must be able to pass a pre-employment background check, if over 18 years of age.
• If under the age of 18, reference letters are required in place of the background check.
• Prior experience with the general public (customers) a plus; prior experience as a cashier a plus.
• Excellent oral/written communication skills.
• Basic Math
• Excellent customer relationship skills
• Excellent organization skills
• Ability to multi-task
• Ability to work in a team environment and take direction from management and supervisors.
• Ability to read and interpret documents such as procedure manuals, work instructions, software manuals; ability to write routine reports and correspondence.

Physical Demands and Work Environment

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