Resident Manager jobs in Philadelphia, PA

Resident Manager/Occupancy Specialist – Full Time

Come Live & Grow – Together!

The Dock Village Resident Manager/Occupancy Specialist is

responsible for Dock Village application reviews, settlements, recertifications, as well as ensuring compliance with the affordable housing regulatory bodies. The Resident Manager/Occupancy

Specialist maintains relationships with tenants and helps in planning and providing tenant events and resources. The position reports directly to the campus executive director, oversees a team of

two, and is a member of the Dock Woods campus leadership team as well as the Living Branches Leadership Group.

At Living Branches, we believe that safe, affordable housing options make a tangible difference in people’s lives. Within Dock Woods, we are proud to offer two rental-assistance apartment complexes that serve residents whose income level meets HUD housing subsidy requirements: Dock Village for families or individuals of any age, and Dock Manor for seniors. This position will manage our Dock Village complex.

Resident Manager/Occupancy Specialist Overview: 

• Contacts, interviews and evaluates prospective residents in a timely manner and manages the resident waiting list to ensure expedited occupancy of vacated units.
• Processes applicant paperwork according to government procedures and regulations. Maintains accurate financial records for facility. Maintains documentation as required by regulations and organizational policies.
• Conducts residents' annual/interim recertification, move-in and move-out documents and correspondence to consultant representative for compliance and processing.
• Federal subsidized housing experience with knowledge of HUD & PHFA rules and regulations & Fed/State/County guidelines governing subsidized housing for families
• direction, set performance standards and monitor performance of team members
• Certified Occupancy Specialist (COS), required
• Affordable Housing management and occupancy experience, 5 years preferred
• Associate or bachelor’s Degree Preferred

At Living Branches, a community with a 5-star CMS rating, our roots run deep! Our core values put people before profit! If you’re looking for a career in a friendly, welcoming place where you can make a difference, come join our team!!

Benefits:

• Paid Personal Leave – up to 3 weeks starting your first year
• Educational Reimbursement and Scholarships
• Medical, Dental, and Vision Benefits – as low as $10.00 per pay
• Employee holiday and summer parties
• Generous 401(k) match – Up to 7%
• Employee discount for meals
• Free membership to onsite fitness center
• Employee Appreciation Initiatives

Living Branches is an equal opportunity employer that employs over 700 team members and has more than 1,400 residents at three locations in Pennsylvania.