Resident Relations Specialist jobs in Phoenix, AZ

SUMMARY: Contributes to effective district communications and public relations through excellent customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist with development and implementation of marketing campaigns.
• Research, write articles, and develop content as directed.
• Monitor, post content to and maintain the district and school websites.
• Write, coordinate, schedule, monitor and interact on district social media accounts and assist schools with management of their social media as needed.
• Assist with planning and implementation of department projects and events.
• Design graphics for informational and promotional purposes.
• Provide photography and video support at district and school events.
• Provide positive District image for all visitors and personnel.
• Maintain a high level of ethical behavior and confidentiality.
• Establish and maintain good rapport with students, employees, community members and vendors.
• Travel to local events, occasionally after normal working hours. 
• Perform other job related duties as assigned.

MINIMUM QUALIFICATIONS EDUCATION/EXPERIENCE:

• High school diploma or G.E.D.
• Bachelor’s or associates degree in communications, marketing, journalism or related field

         OR

• Three (3) years of experience in communications, marketing, journalism or related field required.

LICENSING:

• Valid Level I Identity Verified Prints (IVP) Arizona Fingerprint Clearance Card (AZ FPCC).

COMPUTER SKILLS:

• Demonstrated competency in computer literacy, including Google for Education and use of Apple/Mac computers.

KNOWLEDGE OF:

• Standard practices, methods and materials of assigned work.
• Photo editing.
• Graphic design principles.
• Adobe Creative Suite software.
• HTML and CSS.
• Social media platforms, best practices, management programs and news monitoring platforms.
• Professional photo and video camera equipment.
• Techniques and methods for organizing, prioritizing and monitoring work.
• Business math concepts.
• Filing and record-keeping principles.
• Occupational hazards and applicable safety principles and practices.
• Uses and properties of supplies and equipment.
• Applicable federal, state and local laws, codes, regulations.
• Customer service principles.
• Specialized equipment relevant to area of assignment.
• Modern office technology.

SKILL IN:

• Writing, proofreading and editing.
• Composing and maintaining basic original documents including reports, presentations, and correspondence.
• Reading and interpreting general documents.
• Performing research, compiling and assembling data.
• Social media account management and website editing through a content management system (CMS).
• Following directions and meeting standards.
• Providing attention to detail in assignments.
• Writing general correspondence and speaking effectively with others.
• Prioritizing projects to meet department and media deadlines.
• Interpreting assortment of instructions furnished in variable forms.
• Researching and solving moderately complex issues with little or no assistance.

ADA AND OTHER REQUIREMENTS:

Positions in this class typically require:  balancing, stooping, kneeling, crouching, reaching, standing, walking, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.

Medium Work:  Lifting and carrying up to up to 30 pounds occasionally, and/or up to 20 pounds frequently, and/or up to 10 pounds constantly to move objects. 

Working Conditions:  Work is performed in both the field and in an indoor office environment with occasional exposure to extreme temperatures, movement restrictions and intense noise; and frequent exposure to inadequate lighting and travel.

The information contained in this job description is for compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of the duties performed by this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.

The Dysart Unified School District is an Equal Employment Opportunity Employer in compliance with Title VI of the Civil Rights Act of 1964, Civil Rights Act Title VII of 1972, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act (ADA) of 1990. Dysart Unified School District does not discriminate on the basis of race, color, religion, national origin, sex, disability or age in employment or in any of its educational programs or in the provisions of benefits and services to students.