Retail Area Manager supervises and leads retail store managers in a given geographic area to maximize sales and profitability. Develops and implements policies for area stores. Being a Retail Area Manager provides technical guidance to a group of store managers. Reviews performance reports to monitor operations in an area. Additionally, Retail Area Manager typically requires a bachelor's degree. Typically reports to a district manager. The Retail Area Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Retail Area Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Reports to the Regional Director
Date Written or Revised: November 17, 2023
FLSA: Exempt
Key Responsibilities (Essential Duties and Functions)
This list of duties and responsibilities is not all-inclusive and may expand to include other duties and responsibilities based on business need.
• Direct the Property staff in all phases of property operations, the ongoing leasing, and administrative functions of the property, and assist the site staff with resident relations by providing supportive services to the residents.
• Identify resident areas of concern, develop, and implement plans to address those areas.
• Supervision of nearly 800-1,000 units in a multi-state area
• Overseeing the financial, operational, resident relations, and budgetary aspects of each site
• A minimum of quarterly inspections of developments determined by Vice President
• Financial reporting and budget performance including determining the quality of maintenance, status of rent collections, readiness of vacant units for occupancy, and promptness of deposits.
• Supervise, train, and evaluate the site staff.
• Perform Section 42 and bond financing (if applicable) and audit reviews to insure compliance.
• Oversee the lease-up, resident selection and occupancy requirements of new or redeveloped properties.
• Meet and correspond with local, state, and federal representatives, residents, and vendors as required.
• Attend inspections conducted by owners and/or agencies.
Education/Experience
• Bachelor’s degree preferred and/or experience in supervising multiple properties.
• Yardi accounting system experience is highly preferred.
• Customer service experience in a hospitality industry
• Ability to deal effectively with residents, employees, and financial management.
• Knowledge of government-assisted housing programs/HUD regulations and Project Based Section 8 and Public Housing preferred.
• Must be deadline focused, organized, and can multi-task.
• Ability to network with local community contacts.
Work Environment/Physical Demands
• This job operates in a clerical office setting. This role routinely utilizes standard office equipment such as computers, phone, photocopiers/printers, and filing cabinets.
• This position requires sitting, bending, stooping, or standing as necessary. Our offices are equipped with electronic desks for standing or sitting.
McCormack Baron is an Equal Opportunity-Affirmative Action Employer, committed to diversity, inclusion, equity and belonging.
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