Retail Store Department Manager jobs in Reading, PA

Description

The Store Manager is accountable for the successful day-to-day operations of the store, including sales growth. He/she manages and supervises the store associates, oversees recruitment and training, ensures communication between all levels of the organization, maintains a clean and well-organized facility, and implements store protocols to optimize efficiency in all areas of operation.

The Store Manager shall be able to perform all actions associated with customer service, sales, administration of the store, and training of associates.

The ideal candidate has 2 years in retail or administrative management. Previous experience is required. He/she must have strong administrative and organizational skills, exceptional communication and interpersonal skills, strong computer skills, and a working knowledge of the retail industry. Includes paid time off. Industry-specific training will be provided.

We are an independently owned franchise. You will work directly with the store owners.

Responsibilities

• Hires, trains, manages, and disciplines staff as needed
• Creates weekly schedule for the store within budgeted hours
• Assigns work to associates, ensuring full operational coverage
• Maintains procedures for store operations, including franchise compliance
• Maintains, and enforces all company policies and procedures
• Oversees HR functions
• Manages store supplies and inventory
• Provides timely and accurate reports as required
• Provides administrative assistance as needed
• Must be available by phone during Store Business hours up to 1 hour after closing
• Have weekend and on-call availability. Weekend on-call availability is rotated among management
• Perform and meet timelines on all tasks assigned by management
• Attends all meetings, training, and educational classes as required; including quarterly visits and TUPSS network meetings
• Follows all company policies, procedures, and business ethics codes
• Assume and maintain responsibility for management, all processes of the store, and all employees that work in the store
• May involve lifting up to 50 pounds and other physical duties.
• Reports to General Manager while working independently in the center
• Performs other duties as assigned

Qualifications

• High School required, a College degree in Business or a related field preferred
• 2 years of previous experience preferred
• Retail experience is beneficial, with a focus on staff management
• Reliability and dependability are a must
• Excellent interpersonal skills to interact professionally with customers, vendors, and staff
• Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
• Neat, clean, and professional appearance; uniforms provided
• Excellent Customer Service, Leadership, and Training/Coaching Skills
• Excellent communication, organizational, analytical, and problem-solving skills
• Highly professional and dependable, with the ability to work autonomously
• Demonstrates emotional maturity and good judgment
• Strong computer skills, including Microsoft Office
• Will be required to complete in-person training for the Certified Operator course and Print course at managements discretion
• Must be able to qualify for, acquire and maintain a Notary License