Retail Store Manager - Museum jobs in Bangor, ME

Job Title: Museum Events Manager
Reports to: Chief Advancement Officer
Status: Full-time

The Events Manager plans and organizes a robust calendar of member, patron, and community
events at the museum. Functions include exhibition openings, monthly First Friday community
events, member and donor tours and receptions (both on and off-site), and the annual
Gala/Summer Show, the museum’s premiere fundraiser that attracts over 400 guests.
Responsibilities include:
● Under the direction of the Chief Advancement Officer, collaborate across the museum to
implement a calendar of events and programs from conception to execution that extend the
museum’s brand and support its engagement goals.
● Deliver exceptional event experiences for the museum’s Patrons, members, donors, and
supporters including a formal annual gala that attracts philanthropists and community leaders,
Patron collection and artist studio tours and cocktail parties exhibition openings, Patron and
membership events, cultivation receptions, donor dinners and exclusive travel opportunities.
● Help plan the museum’s calendar of First Friday programs and serve as a point of contact for
vendors, program participants, and cohosts. Contribute to marketing plans that attract new
museumgoers to First Fridays and work with the Learning & Engagement team to present
diverse, interesting programming.
● Using Asana project management software, create projects and track milestones for events,
ensuring smooth project implementation and cross-team integration. Prepare detailed timelines
and budgets for each event.
● Using Altru the museum donor database to update individual records, pull and update lists,
make name tags, produce brief bios, enter interactions, and more. Complete routine data updates
as assigned by the Database Manager.
● Working with the marketing team, create and distribute print and electronic invitations,
announcements, reports, and other communications to members and donors utilizing a variety
of software programs including Constant Contact, Paperless Post, text messaging, and social
media.
● Work with the Director of Operations to meet with outside groups hosting their events on the
museum grounds or renting the museum facility. Assist with a variety of projects including set

up and catering for meetings in the Victorian and decorating the museum campus for the
holidays. Attend the weekly Ops Meeting, communicating effectively with other departments
regarding upcoming and ongoing events.
● Be on-site for all events, serving as the primary coordinator, making on-site adjustments,
troubleshooting any issues, and leading staff and vendors to deliver an exceptional experience
for guests.
● Stay abreast of industry trends in events and meeting planning and ensure high-quality practices
for events across the institution.
Qualifications:
● Applicants must have 3 years of experience in planning, managing, and supervising a variety of
events. Prior experience at a museum, performing arts organization, or historic site is a plus.
● Proven project management skills and the ability to strategically plan and implement events to
meet attendance and engagement goals. Exceptional organization skills and experience creating
and managing budgets.
● Strong interpersonal skills with the ability to take initiative, work independently, multi-task, adapt
to shifting priorities, and be flexible.
● Superior customer service skills and the ability to solve problems under pressure.
● Excellent communication skills, both verbal and written.
● Familiarity with event marketing techniques and tools, such as email marketing and social media,
a plus.
● Proficiency with Microsoft office applications. Prior experience with CRM databases or project
management software, a plus.
● Experience working with volunteers and leading teams, a plus.