Retail Store Operations Director jobs in Federal Way, WA

We're looking for an energetic team members who enjoy a creative, fast paced work environment. You will be responsible for customer service and sorting mails, packing boxes, shipping and taking printing orders.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries

• Continuously practices good listening skills with customers, UPS Store team members, and leadership

• Takes ownership of the customer's shipping needs and offers viable solutions

• Takes action to learn all product and service offerings, alternative solutions, and industry trends

• Operates all equipment, software, and devices in an expert fashion and is willing to teach others

• Maintains a clean, organized, and safe working environment

• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required

• Strong computer skills, including Microsoft Office and Adobe Suites

• Outstanding phone skills

• Strong verbal and written communication skills, including spelling and math

• Prompt, reliable, and responsible

• Able to lift 40 pounds

Part-time: 20-30 per week

Job Type: Part-time

Pay: $16.28 - $17.00 per hour

Expected hours: 15 – 25 per week

Benefits:

• Flexible schedule

Shift:

• 4 hour shift

Weekly day range:

• Every weekend
• Monday to Friday

Ability to Relocate:

• Tacoma, WA 98407: Relocate before starting work (Required)

Work Location: In person