Retail Tire Service Manager manages the service staff to effectively meet customer requirements and minimize tire service related expenses. Assigns jobs within the service center and dispatches road and fleet service according to customer requests or established requirements. Being a Retail Tire Service Manager makes recommendations for hiring, firing and disciplining of service techs. Trains service technicians and conducts new hire orientation; schedules other training as required. Additionally, Retail Tire Service Manager ensures that company policies are being followed with regard to safety, DOT and established operating procedures. May require a bachelor's degree. Typically reports to a store manager. The Retail Tire Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Retail Tire Service Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Description
Purcell Tire and Service Centers leading the industry in quality products & service, operational excellence, and people development.
As a full-time Outside Service Tech, your mission is to provide exceptional value by addressing the tire needs of every customer the Purcell Way; in a safe approved manner using the proper tools and techniques while on the customer's property and on roadside assistance calls.
What We Offer:
• Training & Development
• Service Vehicle with fuel card
• Performance Incentives & Bonuses
• After-Hrs Program
• Commission Program
• Affordable Medical, Dental, Vision
• PTO after 90 days
• Paid Holidays
• Employee Discounts
• Employee Referral Program
• Employee Assistance Programs
• Flex Savings Account
• Health Savings Account
• Prescription Program
• Short-Term & Long-Term Disability
• Free Group Life and AD&D insurance policy
• 401k with Company Match
• Opportunities for Advancement
Who We're Looking For:
• Self-motivated & dependable
• Customer-focused
• Adaptable & flexible
• Ability to work and learn in a physically demanding environment
What You Need:
• Ability to pass a background & drug screen
• 6 months commercial tire experience required
• Valid driver’s license
• 3-yr Clean MVR; No DUIs & no more than 2 moving violations
What You’ll Do:
• Commit to continual improvement, training & professional growth
• Perform commercial tire and wheel replacements and installations
• Dismount wheels using lug wrenches and other hand and power tools
• Repair, balance, rotate, mount, and replacement of commercial tires/wheels
• Services calls as scheduled by service manager
• Keeping service vehicle fully stocked
• Preventative maintenance of the service vehicle – daily inspection, oil changes, etc.
• Perform basic facility maintenance, shop clean up, and organization
• Look for opportunities to improve our products & services
• Other essential and non-essential duties as assigned by management
Be the Best of the Best at Purcell Tire!
*Outside Service Technicians are compensated through a combination of hourly pay, daytime service commission, and night/weekend service commission. The listed range represents an estimated total of all compensation sources, listed as an hourly rate. Variables include relevant experience, certifications, geographic location, and willingness to participate in after-hours/on-call programs.