Retail Tire Service Manager manages the service staff to effectively meet customer requirements and minimize tire service related expenses. Assigns jobs within the service center and dispatches road and fleet service according to customer requests or established requirements. Being a Retail Tire Service Manager makes recommendations for hiring, firing and disciplining of service techs. Trains service technicians and conducts new hire orientation; schedules other training as required. Additionally, Retail Tire Service Manager ensures that company policies are being followed with regard to safety, DOT and established operating procedures. May require a bachelor's degree. Typically reports to a store manager. The Retail Tire Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Retail Tire Service Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Service Technician Application
Company Overview:
Southern Tire Mart is your source for America's favorite quality brands. At locations throughout the southern United States, we continue the mission we began in 1973 to serve families and businesses with the best passenger and commercial tires on the market. And, to provide you the latest in parts and products at the best prices with unparalleled service. Whether you're looking for semi-truck tires or car tires, you'll find just what you need right here and you'll discover why Southern Tire Mart is North America's #1 Commercial Tire Store!
Position Overview:
The service technicians job is to perform tire service and repair work as well as basic general service functions on customer vehicles (all sizes), fleet inspections, assist with scrap tires and other duties as required. This position will provide you with a company service truck to perform duties.
Responsibility:
· Mounting, balancing, rotating, and repairing all types of tires from passenger, light trucks, large trucks to industrial.
· Troubleshoot, Diagnose, and Repair Semi-Truck and Trailers to include but not limited to: Commercial Tires, HVAC, Brakes, Steering & Suspension, PM Inspections, Drive Train, and Electrical
· Responsible for safe operation of company vehicles including compliance with speed and traffic regulations
· Fleet inspections
· Participates in training, follows safety procedures, job duties and company policies
· Preferred Ability to drive a service truck (F-350) to an onsite location where customer is broken down
· Load and unload stock and assist with physical inventory.
· Work with tire TPMS (Tire Pressure Management System)
· Participates in training, follows safety procedures, job duties and company policies.
· Any other duties as assigned.
Skills / Education / Requirements:
· Must pass pre-employment drug screen
· Experience with heavy duty/commercial tires preferred, but not required.
· Must be 18 years of age or older
· Must be able to lift and/or move tires weighing between 30-250 lbs. with or without mechanical assistance.
· Repetitive and sustained exertions, forceful exertions, awkward postures, mechanical stress concentrations, vibrations.
· Must have a valid driver’s license and acceptable driving record
Benefits:
· 401K
· 401K Matching
· Health Insurance
· Dental Insurance
· Life Insurance
· Vision Insurance
More Reasons to Love Southern Tire Mart:
· #1 North America Commercial Tire Dealer since 2012
· #1 Truck Retreader in North American since 2007
· #1 Commercial Tire Dealer in the US since 2008
· Best in class service on America's favorite passenger tire brands
Job Type: Full-time
Pay: $25.00 - $75.00 per hour
Expected hours: 40 – 50 per week
Schedule:
Experience:
Ability to Relocate:
Work Location: In person
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