TITLE

Position Description – Operator 

PURPOSE

This document will outline the job duties for the position of Operator.

REPORTS TO

Operations Manager

JOB DESCRIPTION

This position is responsible for providing safe, efficient, and on-time delivery of passengers by means of public transportation 

Responsibilities

• Drives one of several different buses, coaches or vans in a safe, courteous, and reliable manner along a designated route within a defined time schedule.

• Notifies dispatch of deviations, overload, accidents, or passenger incidents.

• Notifies dispatch of passengers' medical or behavioral problems and bus mechanical or electrical trouble.

• Stops at designated points to load and/or unload passengers.

• Make certain that fares are deposited into the farebox correctly, distribute transfers, and dispenses information.

• Advises passengers of rules and regulations when necessary.

• Completes and submits written reports concerning passenger and bus incidents, preventable and non-preventable accidents.

• Operates on-board computer,  fare box and destination signs.

Qualifications

• High school diploma or GED required with the ability to read, write, and speak English. 

• Perform basic mathematical procedures. 

• Must possess a valid CDL License with passengers’ endorsement and have had no suspensions or revocations during the last five years. 

• Ability to communicate effectively with the public required.

Essential Job Functions

• Deals with stressful situations occasionally. Must be prepared to always handle them. 

• Deals with the public 95% of the workday. 

• Uses decision making skills regularly regarding such things as emergency situations, traffic situations, and adjusting passenger schedules.

• Must often make decisions quickly. 

• Concentration is essential to drive safely when confronted with distractions such as passenger conversation, radio conversation, traffic, etc.

Physical Requirements

• Operating the vehicle is an essential function of the job.

• Operator sits while operating vehicle approximately 80% of the workday. 

• Gets up as frequently as each half hour, for up to five minutes, when the schedule permits.

• Stands and moves about the bus, transfer station and garage approximately 20% of the work- day.

• Performs pre-trip inspection of bus by walking around and through bus. 

• Assists passengers in wheelchairs by securing the chair and by operating the wheelchair ramp. 

• Stoops or bends to secure wheelchairs in the bus, on the average of 10% of the workday--depends upon the number of wheelchairs.  

• Must be able to read and comprehend written material and distinguish material using close-up vision. 

• Depth perception, peripheral vision, distance vision, and color perception is required for driving.