Sales Development Representative jobs in High Point, NC

Job description

NC Trailer Sales - #1 Rated Trailer Dealer in the Carolinas
We are committed to providing the best customer experience in the industry. Our staff works tirelessly every day to uphold this commitment, and we are very proud to have the highest customer service rating in the state!
What we do: We provide retail trailer sales, service, and parts to residential and commercial customers.
Why we do it: Our purpose is to thrive together with our teams, customers, partners, and community
Our purpose is to thrive together with our team, customers, partners, and community.
We hire, train, make decisions, hold each other accountable, and form habits from our values.
Our core values are:

• Thrive together: Support impactful moments
• Own it! Follow the process every time
• Always show gratitude: Show sincere appreciation daily
• Be the solution: Say “Yes” and overcome obstacles
• Take the initiative: Find ways to help
• Grow: Individually and as a company

NC Trailer Sales has been family owned & operated since 1996. We provide the best in customer service and top-quality trailer products at an affordable price. We serve customers from Greensboro, Thomasville, Highpoint, Winston-Salem, Asheboro, Lexington, and beyond.
Learn more about us and our values in this video!
Sales Representative - Job Description
Reports to: Sales & Finance Manager
Primary job responsibilities:

• Learn our sales processes from our resources such as our Sales and F&I Handbook, phone scripts, and software training.
• Learn our products including trailers, parts, accessories, services and finance and insurance products.
• Stay organized and maintain clean work areas.
• Answer inbound phone calls, text messages and respond to online inquiries
• Take deposits, schedule appointments, generate quotes and execute sales documents.
• Learn detailed product information on numerous products and services
• Enter customer information into our CRM and perform assigned followup tasks.
• Assist customers in the office and outside on the lot in hot, cold, wet and dry conditions.
• Help customers buy our products and services
• Work with your team, other departments, vendors and suppliers to ensure proper customer service is delivered
• Assist customers in hooking up trailers.
• Take pictures and make product videos to assist customers in their buying process and help marketing generate more leads.

Skills/Qualifications:

• Required Skills: Two years related sales experience. Basic understanding of products and services provided by the company. Be comfortable and enthusiastic to help customers and close sales. Must be organized and willing to work between multiple customers and projects throughout the day. Must have a NCDL and a NC Dealers License.
• Understand payment processing procedures for cash and desk credit card transactions.
• Understand most sales processes.
• General understanding of dealership financing procedures.
• General computer skills including spreadsheets, word processing documents, e-mail.
• Ability to complete data entry and retrieval in our cloud drive, CRM & DMS systems.
• General math skills include add, subtract, multiply, divide, fractions and percentages.
• Clear, concise verbal and written communication skills.

Business Hours: Monday - Friday: 9:00 am - 5:30 pm and Sat 9:00 am - 2:00 pm
Work Hours: Work hours vary from store hours. Training and meetings throughout the week start at 8:00 am. Oftentimes customers will be in the store until 6:30 pm. Most team members on the Sales Team have 1 day off work Monday - Friday and receive 1 Saturday per month off. Your work schedule will be determined during onboarding. Work schedules are adjusted to meet customer demand and other team members' schedules.

Benefits:

• Health Insurance
• Company-paid holidays
• Paid time off
• 401(k) plan Employer match on up to 5% of employee contribution
• Performance Bonuses

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Application Question(s):

• How many years of sales experience do you have and what products have you sold?

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Thomasville, NC 27360: Relocate before starting work (Required)

Work Location: In person