Sales Supervisor - Telesales oversees the daily activities of sales representatives with an assigned territory or portfolio of existing customers that primarily conduct remote sales calls. Utilizes marketing and field sales insights to understand customers' unique needs, market conditions, and competitors. Being an Sales Supervisor - Telesales implements sales strategies and supporting activities, including renewals, special offers, and discounts. Selects appropriate product information to meet the needs of individual customers, support upselling, and achieve sales targets. Additionally, Sales Supervisor - Telesales monitors team progress towards meeting targets and provides strategic coaching in selling and relationship-building skills. May require an associate degree. Typically reports to a manager. The Sales Supervisor - Telesales supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Sales Supervisor - Telesales typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
GENERAL DESCRIPTION: Provide positive leadership and help train/support the team members of the store. Provide excellent customer service and perform such tasks as are necessary for efficient operation/activity of the sales floor area of the retail store. Responsible for management of the retail store in manager's absence.
ESSENTIAL JOB FUNCTIONS: (NOTE: Qualified persons with disabilities are encouraged to apply. Reasonable accommodation will be made.)
EDUCATION, TRAINING AND EXPERIENCE:
PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS:
MENTAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS:
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