Sales Support Coordinator jobs in Rochester, NH

About the Company

Hydrobuilder Holdings (HBH) was initially formed through the acquisitions of Hydrobuilder.com, a leading online retailer of hydroponics and horticultural supplies, GreenCoast Hydroponics, the second-largest hydroponics retailer in the United States, and Los Angeles, Calif.-based Elevated Equipment Supply, full-service equipment and supplies provider for the commercial cultivation and specialty agriculture industries. More recently we have acquired Way to Grow, a Colorado-based retailer of aeroponic, hydroponic, and greenhouse products as well as Home Grown Ventures (HGV) Nutrients, a manufacturer and distributor of a proprietary blend of water-soluble nutrients used for commercial agricultural, and most recently New England Hydroponics, a Northeast-based retailer of lighting, climate control, tools, supplies, nutrients and growing mediums. Together the Six businesses create a leading omnichannel retailer of specialty agriculture and hydroponics equipment and supplies.

Job Description

New England Hydroponics is looking for dynamic, motivated individuals to join our expanding team of industry experts. If you are someone who thrives on sharing your passion and knowledge of hydroponics with the community - we want to hear from you!

Primary Duties:

• Drive in-store sales by promoting the NE Hydroponics methodology of building great gardens
• Assist with checking orders into the store and maintaining accurate inventory counts
• Ensure all customer's needs are met (back-orders processed, emails answered, special shipping requests handled, etc.)
• Maintain solid customer relationships by promptly addressing questions and concerns
• Identify, research, and resolve customer issues

Mandatory Qualifications:

• gardening/growing experience
• Strong sales skills and drive
• Punctual and reliable
• Excellent communication skills (written, verbal and interpersonal)
• Customer-oriented attitude -Thrive on helping people and teaching others.
• Ability to work under pressure and manage multiple tasks
• Ability to set priorities, respond to changes, and demonstrate flexibility in dealing with daily demands
• Willing and able to do hard physical labor when required (ability to lift 50 lbs)
• Available and willing to work weekends.

Preferred Qualifications

• Retail sales experience

Pay/benefits

• $18/hr monthly bonus incentive program’
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401k w/company match up to 4%
• Eligible after one year of service working reg full time.
• PTO & Sick time
• Employee Discount
• Health saving account
• Parental Leave
• Professional development assistance
• Employee assistance program