Sales Support Manager jobs in Appleton, WI

Description

We are a family-oriented Midwest based company in Wisconsin, Minnesota, and Michigan. As a result of our growth, we have a need for a Field Service Project Manager. 

Field Service Project Manager is a strategic resource for Crane Engineering’s Water and Wastewater Sales/Service Team. Field Service Project Manager is responsible for quantity takeoff, ordering materials, coordinating schedules, verification of materials on-hand, interfacing with Crane Account Managers and Customers, including ownership of the overall project schedule and budget. This position will split time between job sites, customer interactions, and the office.

Our mission is to help customers succeed. To achieve our mission, we’ve instilled a culture and environment that encourages new ideas, promotes experimentation, and inspires innovation. Crane Engineering team members impact the organization’s success and are recognized for creating “WOW!” customer experiences. 

What You Get To Do

· Manage project schedules and budgets.

· Support equipment start-up and customer training.

· Identify and evaluate potential problems and work with team members to develop solution(s).

· Coordinate with cross-functional team members to keep project and workflow on track.

· Monitor project financials and adherence to estimated costs. 

· Acts as a link between the Account Manager and Customer to ensure customer satisfaction and order fulfillment.

· Maintain project team communications, coordinate activities and track open items.

· Monitor financial status by tracking labor and expenses in relation to estimate.

· Assemble quotes/bids and prepare contracts.

· Monitor adherence to schedule, specified materials, and quality of work.

· Manage contract details, payment requests, change orders and purchase orders.

· Coordinate, track and report all activities within the order fulfillment process.

· Develop and manage process to monitor and track large multi-day projects.

· May perform other duties as assigned.

Requirements

What We Need From You

· Bachelor’s degree in Construction Management Degree preferred

· Proven Project Management or Construction Management experience a plus

· Ability to read and understand construction plans and specifications

· Strong mechanical aptitude

· Electrical knowledge preferred

· Ability to manage difficult situations

· Meets commitments with integrity

· Speaks clearly and persuasively in positive or negative situations

· Strong written and verbal communication skills

· Excellent customer service skills (friendly, courteous and helpful)

· High sense of urgency, highly organized and ability to prioritize and multi-task

· Strong computer skills, including Microsoft Word, Excel and Outlook as well as the ability to learn other programs quickly and effectively

We Are Winning When

Our expectations are that team members demonstrate our Core Values.

· Integrity & Respect – Work with the highest ethical standards, interact openly and directly, honor our commitments and value diversity of styles, roles and perspectives.

· Teamwork – Actively collaborate with others to solve problems and create opportunities. Devote ourselves to the team’s and others’ success.

· Customer Focus – Make customers the starting point for everything we do. Understanding what they want and expect from us will enable us to earn their loyalty.

· Excellence & Innovation – Continuously elevate our expertise and knowledge to strengthen our competitive advantage; and always look for ways to apply breakthrough ideas.

· Passion & Energy – Bring passion and energy to our work so that we are “energy givers”, enabling us to own and pursue objectives in spite of obstacles and adversity.

· Fun! – Enjoy what we do and have fun with each other – celebrate a job well done… “25% more fun”.

Benefits and Team Member Perks

· Positivity, cohesiveness and celebrating a job well done!

· Competitive compensation and benefits structure within a values-driven culture

· Work-life balance; generous paid time off program 

· Comprehensive health insurance coverage

· 401k with generous company match

· Intuitive health and wellness program that rewards participation

· Career advancement through our Career Tracker program

· Continuous learning through our talent learning management system – Crane University

Apply today and join the team!

Crane Engineering is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status, disability, or any other characteristic protected by law. Crane Engineering also participates in E-Verify to verify identity and employment eligibility.