Sales Support Supervisor jobs in Maine

This position performs a wide variety of administrative, financial and clerical duties in support of the School of Performing Arts. This position involves daily contact with a wide variety of constituents both external and internal to the University campus, including students, faculty, university administrators, business contacts and alumni. Expectations include a professional demeanor, excellent communication and financial skills, sound judgment, flexibility, resourcefulness, competence in applying policy to individual situations, and the ability to work both collaboratively and independently. Full-time, regular position, 40 hours per week, 5 days per week. Normal daily work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m. This position pays $21.33/hour, or applicable transfer rate.

Essential duties and responsibilities include, but are not limited to:

• Monitoring and reconciling all budgets for the School of Performing Arts including E&G (base budgeted funds), gift accounts, and external commitments.
• Managing procurement, including purchase orders, check requests, and professional service contracts.
• Providing financial reporting and advising the school director on effective financial management.
• Completing a variety of HR forms including contracts for part-time temporary faculty, temporary hires, and students.
• Training and supervising administrative support staff including: prioritizing and assigning work, and conducting performance evaluations.
• Performing a full range of communications, both verbal and written, regarding non-routine questions, issues and procedures; handling the most complex and sensitive customer/student requests requiring a comprehensive understanding of relevant policies, procedures and rules.
• Preparing of the annual HEADS report for the National Association of Schools of Music accreditation office.
• Overseeing coordination of end-of-semester juries and junior standing exams and final exams.
• Working with School of Performing Arts administrators to coordinate course scheduling for the fall, spring, and summer sessions.
• Performing other duties as needed.

The University of Maine is a community of more than 11,900 undergraduate and graduate students, and 2,500 employees located on the Orono campus, the regional campus in Machias, and throughout the state. UMaine is a land, sea and space grant university, and maintains a leadership role as the University of Maine System's flagship institution. UMaine is the state's public research university and a Carnegie R1 top-tier research institution, dedicated to providing excellent teaching, research and service for Maine, the nation and the world. More information about UMaine is at umaine.edu.

The University of Maine offers a wide range of benefits for employees including, but not limited to, tuition benefits (employee and dependent), comprehensive insurance coverage including medical, dental, vision, life insurance, and short and long term disability as well as retirement plan options. As a former NSF ADVANCE institution, the University of Maine is committed to diversity in our workforce and to dual-career couples.

UMaine is located in beautiful Central Maine. Many employees report that a primary reason for choosing to come to UMaine is quality of life. Numerous cultural activities, excellent public schools, safe neighborhoods, high quality medical care, little traffic, and a reasonable cost of living make the greater Bangor area a wonderful place to live. Learn more about what the Bangor region has to offer here.

Required:

• Two years of related, post high school education or equivalent work experience and training.
• Demonstrated track record of customer service excellence.
• Excellent knowledge of financial and purchasing procedures, systems, recordkeeping, policies, etc.
• Ability to manage multiple complex responsibilities simultaneously, develop and implement systems and strategies, determine and set priorities, meet deadlines, and track details.
• Ability to work independently as well as collaboratively as a member of a team in a professional setting.
• Strong organizational skills with attention to detail and accuracy.
• Excellent interpersonal skills and the ability to interact effectively with diverse groups of constituents on campus and throughout the state and region.
• Demonstrated skills in exercising sound judgment and discretion in dealing with sensitive issues.
• Excellent computer skills, with fluency in all Google Workspace and Microsoft Office applications – particularly Excel.

Preferred:

• Associate or Bachelor degree in a related field with a minimum of three years progressively more responsible administrative experience.
• Previous work experience at a university level.
• Previous experience with Peoplesoft, Concur and Infosilem.
• Basic knowledge of database management.

1.) a cover letter which describes your experience, interests, and suitability for the position
2.) a resume/curriculum vitae
3.) contact information for three professional references

You will also need to submit the affirmative action survey, the self-identification of disability form, and the self-identification of veteran status forms. Incomplete application materials cannot be considered. Materials received after the initial review date will be reviewed at the discretion of the University.

Search Timeline is as follows:
Review of applications to begin: Wednesday, December 20, 2023
Interviews to begin no earlier than: Tuesday, December 26, 2023
Tentative start date: Monday, January 8, 2024

For questions about the search, please contact search committee chair Philip Edelman at Philip.Edelman@maine.edu or 207-581-1257.

The successful applicant is subject to appropriate background screening.

In complying with the letter and spirit of applicable laws and pursuing its own goals of diversity, the University of Maine System does not discriminate on the grounds of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability physical or mental, genetic information, or veterans or military status in employment, education, and all other programs and activities. The University provides reasonable accommodations to qualified individuals with disabilities upon request. The following person has been designated to handle inquiries regarding non-discrimination policies: Director of Equal Opportunity, 5713 Chadbourne Hall, Room 412, University of Maine, Orono, ME 04469-5713, 207.581.1226, TTY 711 (Maine Relay System).