Sales Support Supervisor jobs in Virginia Beach, VA

The Virginia Beach Police Department’s Support Division/Records Unit employs forty-five civilian personnel.   The Public Safety Support Services Supervisor is one of three first-line supervisors, reporting to a Police Services Manager.  The Public Safety Support Services Supervisor directly supervises 12-16 civilian employees who are engaged in a variety of work processes.  Typically, the job entails overseeing various functions performed by both sworn and civilian personnel.  The person selected for this position can expect to supervise a unit and/or rotate as supervisor of any of the Services units and will be responsible for being knowledgeable about the functions of each of the units within the division.

Duties will include, but are not limited to:

• Oversee the recruitment, employment, direction, management and discharge of all personnel
• Prepare shift schedule and ensure coverage when employees are unavailable or unable to perform work
• Train and instruct new personnel in the policies and procedures and general operations of the unit
• Prepare a variety of reports including responses to citizen inquiries, statistical as well as employee performance feedback and recommendations for disciplinary action
• Assist in budget preparation and monitoring of operational expenditures
• Provide interpretive guidance to employees regarding departmental policy and procedures
• Serves as liaison with Police Division, City Department, State, Federal, and private agencies
• Set up policies and procedures to ensure interdepartmental and external agencies procedures and regulations are followed by the units
• Establish long/short-range goals and objectives
• Work in capacity of subordinates to ensure staffing coverage to include times outside normal work schedule due to operational needs

This position will provide direct oversight to a variety of positions with the duties utilizing various law enforcement and other information systems including but not limited to VCIN/NCIC, AXON RMS, PISTOL RMS, LINX, GOVQA, LIVESCAN, PERMITIUM, etc.   Unit/Team oversight assignments are distributed between the Unit’s three (3) Public Safety Support Services Supervisors with cross training for fluidity of oversight.  Individual may also serve as the unit’s subject matter expert for VCIN interface software and local police records management systems and/or FOIA requests, processes, and disseminations.  I

Special Requirements:

• Must obtain VCIN Level A certification within six months of employment and maintain throughout the course of employment.  The Virginia Crime Information Network (VCIN) system is administered by the Virginia State Police.  In order to qualify for VCIN certification, the State Police require that employees must be a U.S. citizen or must have lawfully resided in the U.S. for a ten-year period.
• Successful completion of a police background investigation, including polygraph exam.
• All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Disqualifiers: 

The following is a listing of "disqualifiers" or concerns that could result in you not being selected for employment. Please consider these factors before applying. This is not an exhaustive listing.

Criminal History:  Conviction of any felony or any crime involving moral turpitude (crimes contrary to justice, honesty, or good morals).  Conviction of any Class 1 or Class 2 misdemeanor, excluding traffic violations which are discussed separately, or the Virginia State Law equivalent.

Traffic Violations:  Any conviction of driving under the influence of drugs or alcohol, refusal to take blood or breath test, eluding police, racing, or leaving the scene of an accident within the last 5 years.

Drugs:  Any involvement in the sale of illegal drugs as an adult.  Any illegal use or possession of any illegal drug, including but not limited to heroin, cocaine, hallucinogens, or any derivative thereof (except marijuana) within the last five years.  Illegal possession of anabolic steroids within the last 36 months.

The City offers a generous benefits package, which includes health, dental and life insurance, retirement and savings plans, maternity/paternity and parental leave, holidays and Paid-Time-Off.