SBA Business Development Officer develops and structures loans and markets other banking products and services to Small Business Administration (SBA) eligible small and medium sized businesses. Reviews required customer financial information and coordinates with SBA to provide a lending solution for the customer. Being a SBA Business Development Officer structures the SBA loan proposals, completes initial underwriting, and prepares credit package that complies with all applicable regulations and SBA guidelines. Requires a bachelor's degree. Additionally, SBA Business Development Officer typically reports to a manager or head of a unit/department. The SBA Business Development Officer works on projects/matters of limited complexity in a support role. Work is closely managed. To be a SBA Business Development Officer typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Oversee the daily operations of a banking facility(ies) as well as Implements and administers activities for developing and building customer relationships as it applies to all consumer, commercial, mortgage, and financial services business throughout their market area. This is accomplished by the following.
Specific duties and responsibilities:
Ø Implement annual objectives for their market area, monitors progress vs targets daily to identify possible problems and resolves.
Ø Makes sales development calls to develop business, establish rapport, and maintain and build customer relationships within his/her target market.
Ø Make required Officer Calls to develop prospects and to retain existing relationships.
Ø Meets with staff from their market area on a weekly basis to discuss the status of current business to identify opportunities and to implement the Officer Call Program.
Ø Makes recommendations to the Senior Business Development Officer based on observations from respective market area as it pertains to marketing needs.
Ø Monitors training needs in branches in his/her market area and communicates to the Senior Development Officer and/or the Training Officer.
Ø Oversees the direction and development of all business development in his/her market.
Ø Coordinate public and employee relation programs and activities that support Branch Banking activities in his/her market area.
Ø Maintains awareness of product trends and the market; communicate modification needs to existing products to improve ability to compete in these markets to the Senior Development Officer.
Ø Provide approvals on loan requests to loan officers in his/her respective markets up to his/her legal limits.
Ø Coordinate call programs with Managers in their market.
Ø Ensure that the bank’s customer service standards are being met on a consistent basis.
Ø Review Fee Income and Expenses on a monthly basis to look for ways to improve profitability.
Ø Review progress on budget on a monthly basis and report progress to Upper Management on a quarterly basis.
Ø Recommend additions or reductions in staff to the Human Resources Department and assist them in the interview, hiring and training of new employees.
Ø Conduct employee reviews as needed to insure that minimum standards are being met for sales and customer service so that corrective actions can be taken if necessary
Ø Conduct annual employee reviews to advise employees of strengths and weaknesses and to request salary increases.
Ø Ensure that the bank’s policies and procedures and federal regulatory requirements are being followed in the daily operation of the branch by close review of bank reports such as:
Daily: Balance Sheet and Income Statement (looking for any irregular changes)
NSF and Non-Post Reports
Large Transactions Report
New Loan Report
New Account Report
Closed Account Report
Paid Out Loan Report
Weekly: Past Due Loan Report
Loan Exception Report
Ø Conduct monthly staff meeting to include a focus on sales production, upcoming sales promotions, and any changes to bank policy and procedure.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
Knowledge, Skills and Abilities
Ø Prior sales experience preferred
Ø Strong communication and interpersonal skills
Ø Strong leadership skills
Ø Excellent math and computer skills
Ø Strong attention to detail and excellent organizational skills
Ø Strong knowledge of bank products and services
Ø Strong knowledge of various federal banking regulations.
Ø Ability to work with minimal or no supervision