Provide an uncommon customer experience using your technical skills
Communicate the value of our services and match products with customer needs
Build and maintain strong, long-lasting customer relationships
Solve your customers’ challenges the first time, owning it

Competitive salary plus company matched 401K plan
Fast-paced, fun, flexible, and dynamic work environment
Excellent Health, Dental & Vision benefits
Flexible spending accounts for health care and day-care
Convenient direct deposit for paychecks
10 Paid Holidays 17 Paid Time Off (PTO) Days annually, with 40 hours carryover
Company paid Life and Disability Insurance
Paid Training, Education reimbursement and continued education
Company paid uniforms and shoes
Company vehicle (position specific)

An understanding of and experience with troubleshooting computer software and hardware technologies
Excellent interpersonal, verbal, and written communications skills, with proven technical and customer satisfaction skills
Promptly respond to customer/management request and feedback.
Proven self-starter with motivation and ability
Great organization and time management skills that allow you to handle
multiple responsibilities efficiently and promptly
Strong judgement and problem solving skills to determine most cost effective repair/resolution to minimize customer downtime
Ability to prepare and analyze reports to identify product failure trends and
service ability issues
Ability to lift, install and move large self-service equipment (Occasionally lift or move up to 50 pounds)
On occasion climbing ladders
High School Diploma or equivalency
Pass background check and a clean driving record (No more than 3 speeding tickets in the last 5 years).

About

Scientific Games

Relentless innovation. Legendary performance. And unwavering security. All built on a foundation of trusted partnerships.

This is what it takes to be a global leader in lottery games, sports betting and technology. And to propel the industry ever forward.

At Scientific Games, we elevate play every day.

From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we care about the details that drive profits for lottery beneficiary programs.

We know what people like to play today. And with the power of data analytics, we can predict what they'll want to play tomorrow.

We're always thinking about the player experience. Because it's not just a game. It's an instant of optimistic fun.

But the best part? We're just getting started. iLottery and sports betting are the new frontier in play. And Scientific Games is the partner of choice for these growing markets. Because when it comes to digital, trust is everything.

The lottery experience is always one of excitement. But we're endlessly innovating, always evolving and firmly committed to responsible gaming. So that the future of lottery funding shines bright.

It's a future of stability and inspiration. The strength of security paired with the thrill of the new. It's the future of Scientific Games. The driver of today's favorite lottery games and most advanced technologies, and sustainability for tomorrow.

And it all starts now.

We’re your next great job. Join our team. Do good.