Security Operations Center Manager jobs in Massachusetts

Securitas Security Services USA Inc.

JOB SPECS:

• Job Title: Security Operations Center
• Wage: $21/hr
• Location: Cambridge, MA

OVERVIEW:

Our SOC Operator positions are highly sought after.  If you have experience in roles like Call Center Representative, Dispatch or Camera Monitoring this is a great fit for you; if not, this is an exciting introduction to a career in the security industry.

The Security Command Center Operator should have a minimum of 1( ) years security experience and have a strong knowledge of various security software programs. A working knowledge of Alarm / CCTV systems is a plus! Excellent communication skills, data entry and the ability to effectively perform in a TEAM environment is critical in this role.

Job Requirements:

• Alarm Management: Monitoring and dispatching security for alarms
• Handling access requests and ensuring all procedures are properly followed
• Providing excellent customer service via phone and email
• Dispatching first responders and/or HAZMAT teams to incidents
• Situational Awareness: Monitoring global events and how they may affect our employees, assets, and product shipments
• Real time monitoring of client ground shipments in the US
• Sending out Event notifications to department management
• Creating Security Briefings for high level events
• Assisting with security investigations as required/completing incident report

ENHANCED BENEFITS

• Competitive Wages
• Medical Insurance (Anthem), Dental Insurance (Aetna) & Vision Insurance (VSP)
• 401k with Employer Matching
• Paid Life Insurance
• Paid Time Off
• Paid Uniforms
• Paid Training Upon Hire and Throughout Career
• Sons and Daughters Scholarship Program
• Specialized Programs for Continued Education for Security Officers
• Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness
• Employee Assistance Programs (EAP)
• Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.)

MINIMUM QUALIFICATIONS(Additional qualifications may be specified and receive preference, depending upon the nature of the position.)

• At least 18 years of age
• Reliable means of communication and transportation
• Legal right to work in the United States
• Ability to effectively speak, read and write English
• High school diploma or G.E.D.
• Willingness to participate in the company’s stringent pre-employment screening process

Securitas is an Equal Opportunity Employer (EOE) – M/F/Vet/Disabilities

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