Select Customer Relationship Manager jobs in Chattanooga, TN

Customer Service Representative

Duties:

- Provide exceptional customer service to clients via phone, email, and chat
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Assist customers with product information, pricing, and order placement
- Resolve customer complaints and issues by investigating problems and finding appropriate solutions
- Maintain accurate records of customer interactions and transactions
- Collaborate with other team members to ensure customer satisfaction
- Analyze customer feedback and provide suggestions for improvement

Qualifications:

- Previous experience in a customer service role preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to work well in a fast-paced environment
- Proficient in using computer systems and software applications
- Outbound calling experience is a plus

If you are a motivated individual with a passion for providing exceptional customer service, we want to hear from you! Join our team as a Customer Service Representative and help us deliver outstanding support to our valued clients.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to Relocate:

• Cleveland, TN 37323: Relocate before starting work (Required)

Work Location: In person