Service Contract Administrator prepares, reviews, administers, and tracks service contract proposals and renewals. Explains service terms to customers and answers questions about contracts. Being a Service Contract Administrator secures necessary approvals and ensures that the standard contract terms are followed. Escalates issues involving customer claims about service to management. Additionally, Service Contract Administrator may participate in review of customer issues and may recommend modifications to the services or terms. May assist with contract negotiations. Requires a bachelor's degree. Typically reports to a manager. The Service Contract Administrator gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Service Contract Administrator typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
About us
We are professional, agile and fast-paced.
Our work environment includes:
This job requires someone that is well organized and has great attention to the detrails. Recieve customers phone calls, look up parts and fill orders to be shipped out. Maintain inventory through proper recieving and invoicing. Maintain min/max levels of stock items. Handle freight claims. Order parts as needed and replenish our fleet of service trucks. Works with our accounting department to maintain acurate data in AR and AP. Must be comfortable using Microsoft Office programs and ERP Software.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
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