Maintains customer rapport by explaining estimates and expected return of vehicle.
December 11, 2022
Provide technical assistance, safety training, complete conditions reports.
January 09, 2023
Track and coordinate all unauthorized returns and NCO's.
January 16, 2023
Develop internal business relationships and ensure customer satisfaction.
March 09, 2023
Check each repair order against the vehicle's service history to avoid making duplicate claims.
March 19, 2023
Communicate with all relevant company departments to seek root cause and suggest corrective or preventive actions.
April 03, 2023
Assist Dent Wizard Evolution (F&I) Department leadership with creation and distribution of additional product performance reporting as needed.
April 10, 2023
Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers.
April 13, 2023
Reconcile all warranty receivables and working with the accounting department to obtain payments.
April 14, 2023
Review every warranty repair order written for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals.
May 06, 2023