Service Writer jobs in Chico, CA

About Us:

Bobcat of Chico Inc. is a family owned and operated equipment dealership network that has been selling Bobcat compact equipment since 1973. We currently have 6 locations: Chico, Redding, Eureka, Grass Valley, Yreka and Yuba City. We have been in the industry for over 50 years and have built a reputation for quality both of the products we sell, and the services we provide. We are a fast growing company looking to continue expanding both our footprint and our product offerings.

What We Are Looking For:

We want someone with energy, who is enthusiastic and brings a positive attitude with them to work everyday. We want someone who is organized and can help customers diagnose their problems and provide solutions. We want someone who is comfortable managing service technicians and keeping the work lined up for them. Lastly, we want someone who is loyal, and excited about becoming part of a company with plans to continue growing in the future.

Responsibilities:

• Answer customer phone calls and help diagnose problems and schedule service work.
• Work with parts specialist to supply customers and service technician with parts necessary for repairs
• Create work orders and parts invoices in computer system
• Bill out and collect payment for services and parts provided
• Work cooperatively with other crew members to keep service and sales departments flowing smoothly
• Keep technician efficiency high
• Keep technicians busy with work lined up
• Keep repaired machines flowing out of the shop
• Work with technicians to brainstorm possible solutions to high level fixes
• Keep track of technician hours and make sure they are logged appropriately

Requirements:

• Dependability: shows up on time, maintains professional appearance
• Organization and cleanliness
• Willingness and ability to learn
• Computer proficiency
• Ability to work and communicate well with others

Bonus Points:

• Equipment industry experience
• Mechanical knowledge
• Experience managing others

Perks:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Job Type: Full-time

Pay: $20.00 - $40.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Work Days:

• Monday to Friday
• No weekends

Ability to Relocate:

• Redding, CA 96001: Relocate before starting work (Required)

Work Location: In person