Service Writer jobs in Detroit, MI

Responsibilities of the Service Consultant/Advisor:

• Accurately detail guests concerns pertaining to their vehicle and relay the information to the service technician in order to ensure proper diagnosis.
• Review the repair order with our guest and obtain their authorization to complete the work.
• Communicate the depth and value of the service performed, both at write-up and delivery.
• Provide accurate advice to the guest on the cost and the care of their vehicle.
• Advise the guest on necessary options and maintenance services for the future
• Periodically contact the guest to inform them of the progress on their vehicle.
• At time of the pick-up of vehicle, explain to the guest the work that was performed.
• Review with guest the findings, work performed on the vehicle, the pricing on the invoice, when the next visit should be scheduled, and what work the guest should expect for the future.
• Most importantly THANK the guest for their business!

· Must be honest and ethical and possess good communication and organizational skills
· Must be highly focused on CSI

looking for bilingual candidate

Skills:

In order to find success in this position, candidates should be able to perform work independently as well as be an integral part of a team. Being well organized, and proactive is critical. EXCEPTIONAL verbal communication and computer skills are required. All of our candidates must be detail oriented.

Job Type:
Full-time. See our website for hours of operation.

Requirements:

• Must have sales experience and enjoy the sales process.
• Candidates MUST possess above-average phone and communication skills
• Must bring a positive, upbeat attitude to this role and be completely comfortable with clients
• Must possess a Valid driver’s license
• Must pass a background check and drug test.

The benefits of working at Hamilton Chevrolet

• Great opportunity to earn!
• 401(K) with match
• Health, dental
• Paid life insurance
• Short term disability available
• Flexible Spending Account
• Paid time off
• Advancement opportunities (we promote from within)
• NO WEEKENDS REQUIRED!!!
• Great opportunity to earn
• Solid job security with a stable organization (On average, our employees stay with us 10 ye

Job Type: Full-time

Pay: $60,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Shift:

• 10 hour shift

Work Days:

• Monday to Friday
• No weekends

Experience:

• Service Writers: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person