Six Sigma Quality Program Director jobs in Brookings, SD

$1000 Hiring BONUS! Do you like to help others? Do you want to work in a rewarding atmosphere? Ready for a change? Do you like to be recognized for hard work? If you said YES to any of these- YOU NEED to check out the St. Francis House. We have a rare opportunity for a full time Program Director.

Provides supervision of Program Case Managers and the guests of the St. Francis House. Ensures the delivery of quality services, including documentation and communication of the status of our programs internally and with community partners.

Primary Duties:

1. Manages and audits guest accounts to ensure financial integrity.

2. Addresses the needs of guests in a timely, thorough, and courteous manner.

3. Serves as liaison and advocates for and assists guests with issues involving governmental and other social service agencies and programs.

4. Performs other duties as assigned.

Schedule: Position requires flexibility in schedule with the majority of hours between 7:00 am and 10:00 pm. Some overnight and weekend availability required.

EDUCATION and/or EXPERIENCE:

· Bachelor Degree in Human Relations, Social Work, Sociology, Psychology or related field preferred.

· Minimum of two years’ experience in implementing and coordinating a variety of programs serving culturally homeless populations required. Previous supervisory experience preferred.

· Demonstrated leadership skill and understanding of social service delivery system and the culture of poverty is essential. Proficient computer skills. Excellent customer service and communication skills.

ESSENTIAL FUNCTIONS:

1. Oversees guests are welcomed into our home and their intake is completed in a timely manner from their arrival.

2. Provide direct support to the Program Case Managers, by meeting with them on a regular basis and providing directions on how best to provide services to the guests on their caseloads.

3. Be accountable for Program Case Managers turning in reports, case notes, guests’ financial forms and other items accurately and by assigned deadlines.

4. Assist with working with agency partners to provide a collaborate approach to serving our guests.

REQUIRED PHYSICAL ABILITIES:

· While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and taste or smell.

· The employee frequently is required to talk or hear.

· The employee must frequently lift and/or move up to 50 pounds.

· Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

REQUIRED COMMUNICATION/MATHEMATICAL/REASONING SKILLS:

· Must possess the required level of skills and abilities to read, write, speak, and apply mathematical concepts and sound reasoning to successfully perform the essential duties and responsibilities of this job.

· This position requires problem solving skills, critical thinking skills, and the ability to multi-task.

RESPONSIBILITIES, EXPECTATIONS & STANDARDS:

· Commitment to the daily application of St. Francis House’s mission, vision, core values and social principles to serve guests.

· Promote St. Francis Houses’ values of compassion, hospitality, and stewardship.

· Maintain confidentiality.

· Work effectively in a team environment, coordinating workflow with other team members and ensuring a productive and efficient environment.

ESSENTIAL QUALIFICATIONS: The individual must be able to work the hours specified above. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities required to perform the essential functions.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• Flexible schedule
• Flexible spending account
• Professional development assistance
• Tuition reimbursement

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekends as needed

Ability to Relocate:

• Sioux Falls, SD 57103: Relocate before starting work (Required)

Work Location: In person