Software Quality Analyst jobs in Belgrade, MT

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Claims Quality Analyst - Crop
  • USA4 QBE Insurance Corporation
  • Missoula, MT FULL_TIME
  • Primary Details Time Type: Full time Worker Type: Employee The Opportunity Support internal and external customers by responding to claims file inquiries, typically low cost and/or low complexity claims, escalating issues as necessary, maintaining accurate documentation and following established guidelines to ensure alignment with corporate objectives and achieve department success. Primary Responsibilities • Provide basic claims customer service support by answering inbound calls as needed, responding to basic claims file inquiries and escalating issues to appropriate claims staff to contribute to customer satisfaction and effectiveness of service •Assist in low dollar and/or less complex claims handling by gathering and evaluating relevant information, mailing claims items, maintaining accurate documentation, tracking claims files and resolving outstanding issues to ensure alignment with corporate standards and government regulations •Support internal and external customers by processing and balancing check registries, understanding claims processes and procedures, following established guidelines and identifying opportunities for process improvement to align individual performance with department objectives •Communicate claims file status and details by sharing relevant information with claimants, insured parties, vendors, specialists, agents and other employees as needed and verifying data to support delivery of effective customer service •Cultivate claims support skills and knowledge by seeking advice and guidance of peers and participating in cross-training as required to learn additional processes and increase personal effectiveness •Settle claims as outlined in company policies and procedures •Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun Required Education • High School Diploma/GED Required Experience • 1 year relevant experience Preferred Competencies/Skills • Identify and locate information and facts which are necessary and relevant for the purposes of evaluating a claim •Assume a methodical approach to evaluate situations •Manage and prioritize competing responsibilities concurrently and effectively •Provide personalized and quality service to meet the expectations of internal and external customers •Effectively manage one’s own time •Complete tasks attentively and thoroughly with attention to detail •Utilize established procedures to guide decision-making •Maintain a professional, poised and positive demeanor •Willingness to assist others beyond the call of duty Preferred Experience • Experience in the insurance industry or a call-center environment Preferred Knowledge • Working knowledge of basic computer hardware and software, Microsoft Office Suite and database systems •Principles and processes for providing customer service including meeting quality standards for services and evaluation of customer satisfaction •Working knowledge of industry best practices and policies AboQBE We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future by helping those around us build strength and embrace change to their advantage. We’re an international insurer that’s building momentum towards realizing our vision of becoming the most consistent and innovative risk partner. And our people will be at the center of our success. We’re proud to work together, and encourage each other to enable resilience for our customers, our environment, our economies and our communities. With more than 12,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind. We believe this is our moment: What if it was yours too? Your career at QBE — let’s make it happen! https://www.linkedin.com/company/qbe-north-america/ US Only - Travel Frequency • NA US Only - Physical Demands • General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs. US Only - Disclaimer • To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities. Job Type • Individual Contributor Global Disclaimer • The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls. Compensation Base pay offered will vary depending on, but not limited to education, experience, skills, geographic location and business needs. Hourly Salary Range: $20.00 - $30.00 AL, AR, AZ, CO (Remote), DE, FL, GA, IA, ID, IL (Remote), IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NV, OH, OK, OR, PA, SC, SD, TN, TX (Remote, Plano), UT, VA, VT, WI, WV and WY Hourly Salary Range: $22.00 - $33.00 CA (Remote, Fresno, Irvine and Woodland), Greenwood Village CO, CT, Chicago IL, MA, MD, NY (Remote), RI, Houston TX and WA Hourly Salary Range: $25.00 - $37.50 San Francisco CA, NJ and New York City NY Benefit Highlights You are more than your work – and QBE is more than a workplace, which is why QBE provides you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. Employees scheduled over 30 hours a week will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution and a paid-time off program. In addition, our paid-family and care-giver leaves are available to support our employees and their families. Regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance. At QBE, we understand that exceptional employee benefits go beyond mere coverage and compensation. We recognize the importance of flexibility in the work environment to promote a healthy balance, and we are committed to facilitating personal and professional integration for our employees. That's why we offer the opportunity for hybrid work arrangements. If this role necessitates a hybrid working model, candidates must be open to attending the office 8-12 days per month. This approach ensures a collaborative and supportive work environment where team members can come together to innovate and drive success. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. We are an international insurer and reinsurer offering a diverse portfolio of commercial, personal and specialty products, as well as risk management solutions. Our product portfolio includes property, motor, crop, energy, marine and aviation. We employ a team of around 13,000 people in 27 countries around the world. Learn more about QBE Careers today.
  • 18 Days Ago

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Quality Assurance Analyst I - Part Time
  • Xtant Medical Holdings Inc
  • Belgrade, MT PART_TIME
  • Status: Part Time – Non-exempt Reports To: QA/QC Manager A. Purpose and Scope of Position This position will contribute to the maintenance and management of an effective Quality Management System (QMS...
  • 21 Days Ago

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Deputy Infrastructure Lead
  • Giant Machines Software
  • Helena, MT OTHER
  • Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and plat...
  • 1 Month Ago

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US - C - Deloitte Consulting, US Delivery Center, Solution Analyst - Software Developer (FY24 Sourcing) - Helena
  • Deloitte US
  • Helena, MT FULL_TIME
  • Interested in creating mission critical solutions? Together with our other delivery centers around the world, we provide development and sustainment services for our clients, both pre- and post-implem...
  • 1 Month Ago

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Hotel Housekeeping
  • Quality Inn Dillon, MT
  • Dillon, MT PART_TIME,FULL_TIME
  • The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Housekeeper that will model our mission statement “Genuine Hospitality from genuine people committed to providing comfort and se...
  • 14 Days Ago

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Front Desk Supervisor
  • Quality Inn Hamilton
  • Hamilton, MT FULL_TIME
  • The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Front Desk Supervisor who will model our mission statement “Genuine Hospitality from genuine people committed to providing comfo...
  • 1 Month Ago

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0 Software Quality Analyst jobs found in Belgrade, MT area

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UX Designer
  • The People Brand
  • Bozeman, MT
  • Responsibilities: •Develops a strategic approach to conduct surveys and observe user behavior to gain insights into cust...
  • 4/26/2024 12:00:00 AM

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Technical Writer/Editor
  • Barnard
  • Bozeman, MT
  • Overview Technical Writer/Editor Come join our growing team! Help transform technical specifications into compelling sto...
  • 4/25/2024 12:00:00 AM

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Desktop Support Specialist
  • Montana State University
  • Bozeman, MT
  • Position DetailsPosition InformationAnnouncement Number STAFF - VA - 24323For questions regarding this position, please ...
  • 4/24/2024 12:00:00 AM

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User Experience Designer
  • The People Brand
  • Bozeman, MT
  • Responsibilities: • Develops a strategic approach to conduct surveys and observe user behavior to gain insights into cus...
  • 4/24/2024 12:00:00 AM

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Security Architect (Networking and Identity), Enterprise Field CTO
  • Snowflake Computing
  • Bozeman, MT
  • Build the future of data. Join the Snowflake team.We seek energetic technical Security Architects (SAs) to secure our cu...
  • 4/24/2024 12:00:00 AM

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Desktop Support Specialist
  • Montana State University
  • Bozeman, MT
  • Position DetailsPosition InformationAnnouncement Number STAFF - VA - 24323For questions regarding this position, please ...
  • 4/24/2024 12:00:00 AM

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Principal Data Platform Architect (Data Applications), Field CTO
  • Snowflake Computing
  • Bozeman, MT
  • Build the future of data. Join the Snowflake team.There is only one Data Cloud. Snowflake's founders started from scratc...
  • 4/24/2024 12:00:00 AM

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Epic Application Analyst II - Professional Billing (Remote Possible)
  • Bozeman Health
  • Bozeman, MT
  • Approved Remote States 1. Arizona 2. Florida 3. Georgia 4. Idaho 5. Indiana 6. Iowa 7. Maine 8. Michigan 9. South Dakota...
  • 4/24/2024 12:00:00 AM

Belgrade is a town in Gallatin County, Montana, United States. The population was 7,389 at the 2010 census. It is the largest city in Montana that is not a county seat. Belgrade and surrounding areas are experiencing significant population growth. The 59714 ZIP Code that includes the town and surrounding commercial and residential developments had an estimated population of 19,370 as of 2015. The original townsite of Belgrade was established and filed in the Gallatin County Clerk and Recorder's Office by Thomas B. Quaw, a businessman from the midwest, in July 1881. According to Quaw, the towns...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Quality Analyst jobs
$68,976 to $86,653
Belgrade, Montana area prices
were up 3.1% from a year ago

Software Quality Analyst in Birmingham, AL
Assist in the development of automated tests for future regression of assigned projects and features.
April 29, 2023
Complete status reports and participate in departmental and project team meetings.
May 09, 2023
Software Quality Analyst in Dayton, OH
Develop and maintain test plans, manual and automated test scripts for user interface, functionality, system and "ad-hoc testing".
February 28, 2023
Report, track and determine priority of reported bugs promoting quality achievement and performance improvement.
May 10, 2023
Software Quality Analyst in Houston, TX
Provide level 2 technical support for clients who call in or those who create service desk tickets.
January 20, 2023
Create and execute automated and manual test cases before each software release.
February 08, 2023
Utilize established ticketing system to document and track the status of all incoming issues.
May 01, 2023