Position: Software Quality Assurance Analyst
Department: IT
Reports To: Director of Software Quality Assurance
Primary Function:
The incumbent shall have strong experience with Software Quality Assurance. In their efforts, the candidate shall verify that documented requirements have been satisfied and any defects raised are reported/escalated in a timely manner.
Job Scope and Major Responsibilities:
- Working iteratively with the business, product and development team through all aspects of the Systems Development Life Cycle (SDLC), including business requirements, functional specifications, integration and regression testing using currently testing methodologies and tools.
- Implementing efficient and effective testing and troubleshooting plans for new systems, reported defects and/or enhancements.
- Analyzing and dissecting system requirements and technical specifications to create and execute test cases for large and small business initiatives.
- Writing test cases and executing testing in a web environment.
- Planning, documenting, evaluating and tracking testing results to ensure system applications are free from defects.
- Testing new and legacy custom applications
- Document defect information in ticketing system and collaborate with BA and/or Dev team members to analyze defects.
- Experience in software requirements gathering in a healthcare organization and/or the equivalent.
- Supporting various project leads with ad-hoc business analysis tasks.
- Assisting the development & helpdesk team(s) in debugging and replicating issues.
- Testing Internet and client-server applications against specifications and documentation.
- Actively participating in walk-through, inspection, review, and user group meetings for quality assurance.
- Participating in production implementation verification and being accountable for validating system quality.
- Working independently to juggle multiple simultaneous priorities with minimal supervision while keeping stakeholders informed of progress toward goals.
- Gaining and maintaining familiarity with all operating environments.
Performance Criteria:
This role is evaluated by the accuracy and effectiveness of issue reporting as well as documentation of testing efforts. Timely communication with internal teams to ensure deadlines are met is imperative to the success of this role.
Minimum Qualifications:
- Bachelor’s degree (2 years of relevant experience may be substituted for bachelor’s degree)
- At least 1 years of in-depth experience with QA testing.
- Experience testing complex, multi-tiered web-based systems and complex data-driven applications
- A solid understanding of SDLC (Software Development Life Cycle)
- Strong SQL query skills is a plus
- Test management tool proficiency
- Independent problem-solving and troubleshooting skills.
- A high level of initiative with the ability to remain calm in demanding situations.
- Ability to effectively communicate with internal and external clients.
- Excellent oral and written communication skills.
- Team-player mentality.
- Ability to transfer knowledge and translate technical concepts to non-technical resources and coworkers.
- Strong organization skills and attention to detail.
*This role is on-site in our Florham Park, NJ location