Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
WHO WE ARE…
Mid-Continent Instruments and Avionics manufactures certified instruments, avionics and power solutions for the global aerospace industry and operates one of the largest maintenance, overhaul and exchange programs in the world. The company’s True Blue Power division is a leader in the design and manufacture of advanced lithium-ion aircraft batteries, USB chargers, inverters and converters.
THE POSITION…
As a Software Engineer, you will design avionics, power electronics, and battery systems with an emphasis on embedded software solutions to create compelling new products. You’ll create unique property to address the growing demand for software-defined behavior. You can expect a variety of opportunities ranging from products for cockpit displays and instruments, local and remote sensing, data conversion and storage, lithium battery management, AC/DC and DC/DC power conversion up to 6000W, and in-seat power solutions. Our employees serve the best customers from all over the world – from general, business and commercial aviation. You’ll be part of the reason our customers consider us a premier instrument, avionics, and aircraft power solutions provider.
THIS POSITION MAY BE FOR YOU IF…
WE WOULD REALLY LIKE IT IF… (but it’s not a deal breaker)
WHAT YOU CAN EXPECT FROM ONE DAY TO THE NEXT…
WE ARE ONE OF THE BEST PLACES TO WORK…
This job description is intended to describe the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities, duties and skills required.
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