Software Support Engineer jobs in Stockton, CA

At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world’s most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and delivery of testing advancements that improve patient outcomes across a range of settings. As a member of our team, you can make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development.

Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies. Together, we’re working at the pace of change on diagnostic tools that address the world’s biggest health challenges, driven by knowing that behind every test there is a patient waiting.

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The Manufacturing Support Engineer will be responsible for supporting manufacturing operations with engineering expertise to ensure successful transfer of new products from development to manufacturing, ensuring robust manufacturing processes at commercialization, doing failure investigation of commercialized products and supporting processes to ensure performance within expected parameters. This role will be part of Failure Investigation team that is focused on diagnosing and resolving issues that may arise due to internal or external customers or productions, customer complaints or development. We are looking for someone who is curious, observant, and is dedicated to continuous learning in a fast-paced environment by working independently and cross functionally. This role will get opportunity to develop expertise in risk and impact assessment, provide guidance to development and implementation teams on technical requirements and project direction by working on variety of projects for growth opportunities.

This position is part of the Failure Investigation team and will be located in Lodi CA, Onsite. At Cepheid, our vision is to be the leading provider of seamlessly connected diagnostic solutions. This position is regular day shift on weekdays. Associate may be expected to work split shift or weekends on few occasions if needed.  

In this role, you will have the opportunity to:

• Determine impact of failures to different areas of the business and investigate failures through established root cause analysis techniques and methods, such as data analysis and physical inspection.

• Analyze data to identify trends/areas of investigation and provide recommendations for investigation direction and/or countermeasures. On occasions, recommend and implement improvements to current workflows, procedures, and techniques.

• Focus on diagnosing and resolving issues that may arise due to internal or external customers or productions, customer complaints or development.

• Lead and coordinate medium to large scale investigations with guidance from senior associates and management.

• Document progress during investigations and prepare final reports.

The essential requirements of the job include:

• Bachelor’s degree with 2 years of engineering related discipline OR Master’s degree in field with 0-2 years of related work experience.

• Basic statistics experience, including power levels, t-test, variance, and sampling plans.

• Excellent organizational and communication skills (oral and written).

It would be a plus if you also possess previous experience in:

• Experience in PCR and design of experiments (DoE)

• Experience working in a biology lab environment with clinical specimens and hands-on in the laboratory, including the use of hazardous chemicals and clinical specimens.

• Experience working in a manufacturing environment and/or within manufacturing operations under cGMP, ISO and FDA regulations.

Cepheid, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com

The salary range for this role is $76,000 – $100,000 USD. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.