Spa Supervisor - Casino jobs in Wilmington, DE
Spa Supervisor - Casino oversees the day-to-day spa activities and manages all spa personnel. Resolves client conflicts and ensures proper maintenance of the facility and equipment. Being a Spa Supervisor - Casino ensures that a high standard of customer care and treatment is delivered to each guest. Ensures the facility is clean and provides a relaxing environment for customers. Additionally, Spa Supervisor - Casino may require a high school diploma or its equivalent. Typically reports to a manager. The Spa Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Spa Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2025 Salary.com)
Recently Added Spa Supervisor - Casino jobs
- Bally's Dover Casino Resort
-
Dover, DE
FULL_TIME
-
- Knows and abides by Bally’s Dover policies, procedures, internal controls, and courtesy guidelines.
- Performs all duties in accordance with state gaming regulations and laws.
- Maintains & continually updates knowledge of regulations set forth by the Delaware Lottery and the Division of Gaming Enforcement regarding table game operations.
- Ensures the overall responsibility for a smooth and effective running of the assigned Table Games and Poker Area or pit(s).
- Acts as Casino Shift, Assistant Shift Manager, Pit Manager or Table Games Supervisor as needed.
- Ensures all scheduled tables are manned and ready at the beginning of the shift.
- Safeguards the company's assets assigned.
- Reports all suspicious activities.
- Assists in coaching, evaluating, counseling, and rewarding Employees while maintaining efficient personnel records.
- Manages subordinate supervisors who directly supervise Table Games and Poker personnel.
- Ensures that Employees are kept well informed of all pertinent information including property/departmental goals and objectives.
- Promotes safety awareness to minimize work related injuries.
- Enrolls new guests in the players club.
- Maintains complete knowledge of complementary procedures as well as the ability to evaluate guests worth, ensuring that qualified quests are taken care of through the complementary process.
- Displays fair treatment with respect to disciplinary action producing documentation, as necessary.
- Has complete knowledge of Credit Procedures for issuance and proper record keeping.
- Resolves guest & employee issues/disputes.
- Adheres to department and property policies and procedures.
- Maintains knowledge of property information.
- Makes suggestions for improvements in overall operations with emphasis on increasing guest satisfaction, revenues, as well as reducing costs.
- Mentors managers, supervisors, and front line staff assisting in their professional development and growth.
- Produces performance appraisals for direct reporting Employees.
Other Duties & Responsibilities:
- Monitors labor resources to ensure maximum effectiveness in guest service while realizing full profit potential.
- Represents the Company in the most positive manner with guests, co-workers, managers, and vendors.
- Has complete knowledge of Credit Procedures for issuance, redemption and proper record keeping of markers.
Knowledge, Skills, and Abilities Required:
- High school diploma or GED.
- Proven supervisory skills.
- Must be able to deliver superior guest service in all situations.
- Must project a professional and positive image.
- High energy level.
- Excellent organizational and time management skills, with the ability to set priorities for self and others.
- Good judgment and common sense.
- Ability to deal with people in a manner which shows sensitivity, tact, and professionalism.
- Ability to work a flexible schedule.
- Computer literate with knowledge of a variety of software applications including Microsoft Office.
- Excellent interpersonal and communication skills (oral & written).
- Must be able to communicate clearly, concisely, and effectively with all Bally’s Dover’s employees and guests.
- Ability to understand and promulgate written memos, instructions, regulations.
- Ability to effectively analyze and solve problems.
- Basic knowledge of mathematics, including statistics.
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all the work requirements that may be inherent in the position.
Bally’s Dover is an Equal Opportunity Employer.
Working Conditions
Physical Demands
How Often
Environmental Conditions
How Often
Standing
C
Extreme Cold
R
Walking
C
Extreme Heat
R
Sitting
O
Temperature Changes
R
Lifting
R
Wet
R
Carrying
R
Humid
R
Pushing
R
Noise
C
Pulling
R
Vibration
R
Climbing
R
Hazards
R
Balancing
R
Atmospheric Conditions
R
Stooping
R
Cigarette Smoke
C
Kneeling
R
Crouching
R
Crawling
R
Reaching
R
Handling
R
Grasping
R
Feeling
R
Talking
C
Hearing
C
Repetitive Motions
O
Eye/Hand/Foot Coordination
O
C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job)
Please check the physical strength of the job from the categories listed below.
__X__ Little physical effort
_____ Light work
_____ Medium work
_____ Heavy work
_____ Very heavy work
Qualifications
Education
Required
High School or better.
- 2 Months Ago
- Bally's
-
Dover, DE
FULL_TIME
- Why Bally's? Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a ...
- 11 Days Ago
- Harrington Raceway & Casino
-
Harrington, DE
FULL_TIME
- SUMMARY:Supervises, directs, trains, and develops Promotions staff. Oversees the creation and issuance of Player's Club cards, promotes Company related promotions and services, issues point redemption...
- 1 Month Ago
- Bally's Dover Casino Resort
-
Dover, DE
FULL_TIME
- Why Bally's? Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a ...
- 1 Day Ago
- Hollywood Casino Perryville
-
Perryville, MD
FULL_TIME
- WE’RE CHANGING ENTERTAINMENT. COME JOIN US.: We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nig...
- 2 Months Ago
- Delaware Park Casino & Racing
-
Wilmington, DE
FULL_TIME
- JOB RESPONSIBILITIES:Assists Cage and Sports Book Manager in all phases of Mutuel Operations.Assists supervision in all phases of Mutuel Operations. Listens, evaluates, and responds to inquiries and e...
- 26 Days Ago
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0 Spa Supervisor - Casino jobs found in Wilmington, DE area
- Pivot OnSite Innovations
-
Wilmington, DE
- Position Overview: Greater Purpose and Core Values: Athletico’s Greater Purpose is to empower people, inspire hope and t...
- 1/16/2025 12:00:00 AM
- SonderMind
-
Wilmington, DE
- SonderMind is a leading mental health care platform revolutionizing therapy services. We are seeking compassionate, high...
- 1/16/2025 12:00:00 AM
- Safe Haven Security
-
Wilmington, DE
- At Safe Haven Security, we are more than just a home security company! We are a team of dedicated professionals who are ...
- 1/16/2025 12:00:00 AM
- Southern Land Company
-
Philadelphia, PA
- Job Description Job Description Why Southern Land? Our full-service company is comprised of planning, architecture, desi...
- 1/15/2025 12:00:00 AM
- Healthcare Services Group, Inc.
-
WILMINGTON, DE
- Overview: Role: Food Service Director / Dining Services Director / Dining Services Manager / Dining Account Manager Pay ...
- 1/15/2025 12:00:00 AM
- Western Express
-
WILMINGTON, DE
- HAVE YOUR CDL-A? SPEAK WITH A SEATING SPECIALIST TODAY! (888) 404-0913 Have you ever dreamed of owning your truck and be...
- 1/14/2025 12:00:00 AM
- Aveanna Healthcare
-
Wilmington, DE
- Join a Company That Puts People First! Registered Nurse – RN We are one of the largest private duty nursing companies in...
- 1/3/2025 12:00:00 AM
- Patterson
-
Wilmington, DE
- Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of o...
- 11/27/2024 12:00:00 AM
About Wilmington, Delaware
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