Staffing Assistant jobs in Alma, WI

TITLE: Interim Administrative Assistant/Scheduler

REPORTS TO: Administrator and/or Director of Nursing

**This position is a temporary position beginning mid-May of 2024 and lasting approximately 12 weeks**

Job Summary: 

The Administrative Assistant/Scheduler is responsible for welcoming and greeting all guests or visitors and assisting them in a professional manner with excellent customer service. This position will be responsible for answering all incoming phone calls and transferring them appropriately. The Administrative Assistant will coordinate and maintain the nursing schedule for Heartland Senior Living. 

Qualifications: Required to have excellent customer services skills both on the phone and in person. Required to have excellent organizational skills with strong attention to detail. Previous experience with customer service is preferred. Must be a high school graduate with business with additional education in business administration.  Required to have an ability to read, write and speak English, and complete and pass a state required background study form which checks for certain criminal convictions or serious/recurring maltreatment.

General Responsibilities:

• Greets and welcomes all guests or visitors with excellent customer service, assisting them with their needs.
• Answer all incoming calls in a professional manner and transfer them appropriately.
• Maintain and coordinate the nursing schedule for HSL to ensure adequate/appropriate staffing.
•  He/She also communicates information to Director of Nursing and Human Resources Coordinator for position needs.
• Demonstrates a high level of accuracy and attention to detail.
• Complete daily nursing assignment sheets on an everyday basis.
• Meet with new employees after new hire visit to set up their orientation schedule and assign them their block schedule.
• Track and trend employee absences
• Coordinate new hire orientation
• Enter time sheet adjustments, on an ongoing basis
• Assist in the scheduling of facility meetings and send invites
• Demonstrates dependable, professional work habits.
• Basic competencies regarding abuse, neglect, exploitation, and misappropriation of resident property.
• Create name tags for staff as needed.
• Scan and upload documents for departments as needed.
• Facilitate tours of HSL.
• Assist department heads with administrative tasks as needed such as mailing, scanning, filing, etc.
• Basic competencies regarding dementia management, infection control and other areas as identified through the facility assessment.
• Knowledgeable of HIPPA and QAPI regulations.
• Respond to emergency codes, ie: fire
• Other duties as directed.

I have read the above job description and understand the responsibilities and physical demands of the job.  I hereby certify that I am able to perform all the essential job functions described above, with or without reasonable accommodation. I also understand that my job duties in such position may change as deemed necessary by Heartland Senior Living in its sole discretion.  I do not have a contractual “right” to work only the job described above. I further understand that my employment in the position described above will be “at-will,” meaning that either I or Heartland Senior Living may terminate the employment at any time, with or without notice and with or without cause. I agree to perform the duties of the position described above to the best of my ability, consistent with the values of Heartland Senior Living.