Support Services Coordinator jobs in Omaha, NE

JOB SUMMARY

The Community Support Coordinator performs responsible and professional work in hiring, supervising, and training staff who provide for the health and well-being of individuals supported. The Coordinator is ultimately responsible for ensuring all staff facilitate personal outcomes and make positive connections in the lives of persons receiving services and assist them in increasing their social roles within the community. The Coordinator is responsible for scheduling direct line staff and may occasionally fill in for them when substitutes are not available.

Apace offers a generous benefits package including health, dental, vision, paid leave, tuition assistance, and retirement benefits. Review our benefits package online @ www.goapace.com/benefits

ESSENTIAL FUNCTIONS

• The ability to exercise good judgment in evaluating situations and in decision-making, which ensures individuals' safety and maintains confidentiality.
• Utilizes effective oral and written communication skills.
• Interviews job applicants and makes hiring decisions for direct care positions.
• Provides and/or coordinates training in the skills and procedures necessary to maximize consistency and to provide habilitative services and ensure competency and image enhancement.
• Participates actively in the goal setting process and may attend IPP meetings.
• Coordinates and monitors skills training for individuals supported to promote greater integration and independence at work, home, and in the community by providing opportunities for a meaningful day.
• Ensures that individual goals, which are based on individual needs and personal outcomes, are developed, implemented, and monitored as directed by IPP teams.
• Supervises record-keeping activities to ensure completeness, accuracy of information, and adherence to applicable policies and procedures as defined by Apace and regulatory agencies.
• Proficient in the use of a personal computer and applications.
• Ensures that written programs contain the necessary components by assisting staff with program development as necessary.
• Provides the necessary supports for all staff that encourages team building skills.
• Attend staff meetings, training conferences, and other developmental sessions as required to continue to improve job performance.
• Serves as a member of the Behavioral Intervention Team and helps develop behavioral interventions and Program Ethics Committee reports for all restrictive programs and procedures.
• Performs on-call duties to assist staff with a variety of issues including but not limited to medical and behavioral issues. Must be able to respond to emergencies at all locations within the area program.
• Confers with parents/guardians, Service Coordinators, Medical Services Associates, and others as necessary to coordinate individual services.
• Organizes and monitors internal quality reviews and is a member of the internal investigation team as necessary.
• Coordinates activities with regulatory agencies and ensures follow-up.
• Conducts performance reviews and carries out disciplinary action as necessary for staff directly supervised.
• Works a flexible schedule, which may involve considerable overtime including evening and weekend hours.
• Schedules staff coverage to meet intervention hours and/or habilitative requirements.
• Provides immediate direction and necessary approval for actions, purchases, and plans of staff to allow agency operations to continue smoothly.
• Ensures follow-up to safety committee recommendations.
• Provides data necessary and assists in fiscal and administrative planning as a member of the agency's management team.
• Fills in for direct line staff when no substitutes are available.
• Reviews and approves timecards, attendance sheets, and other reports as assigned.
• Supervises volunteers as necessary.
• Interprets policies and procedures to staff to ensure safety, improve communication and provide quality services.
• Recommends procurement of facilities and equipment as necessary.
• Manages and/or maintains and/or monitors individuals' personal finances.
• Serves on regional committees as assigned.
• Coordinates and facilitates regular staff meetings.
• Performs minor maintenance activities and/or contacts the appropriate person for repairs.
• Other duties as assigned to meet the needs of Apace

Knowledge, Skills and Abilities:

• Considerable knowledge in evaluation and teaching techniques for instruction of persons with disabilities.
• Ability to train and supervise staff, exercise good judgment in evaluating situations and making decisions and maintaining and preparing moderately complex records.
• Ability to communicate effectively with others.
• Considerable knowledge of the use and interpretation of assessments and data collection as it relates to people with developmental disabilities.
• Lifting may be required at the service location. If lifting or other adaptive equipment is available, it MUST be used.

Minimum Qualifications:

• Bachelor's Degree in human services or a related field and two years of experience in Human Services.
• In lieu of a bachelor's degree, a minimum of six years of experience in Human Services.

Desired Qualifications:

• Preference will be given to candidates with a combination of experience and a college degree.

Special Requirements:

• Possession of a driver's license valid in the state of Nebraska or other adequate means of transportation.
• Performs duties on-call to attend to area program emergencies.
• Must possess a reliable means of communication (e.g. telephone, cell phone, etc.).
• Will be subject to criminal history APS and CPS background check. May be subject to drug and alcohol screen.

Compensation details: 54800-60000 Yearly Salary

PIa46b587d2daf-31181-33540236

About the Company:
Region V Services