System Support Analyst jobs in Albany, IL

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Human Resources System Analyst
  • Black Hawk College
  • Moline, IL FULL_TIME

  • General Information & Responsibilities

    The Human Resource System Analyst analyzes data and creates Human Resources personnel-related reports from the College’s ERP System (Banner) into the report writer (Argos) using SQL. They also provide technical support/troubleshooting for Human Resources (HR) related modules within Banner as well as other databases and computer systems utilized by HR. They provide staff training and coordinate programming needs to ITS and System Admin departments.

    Ability to have hybrid schedule.

    Description of Duties

    DESCRIPTION OF ESSENTIAL DUTIES:

    a.Serves as system analyst for Human Resources, working directly with the Senior ERP admin.
    b.Query and analyze data, and create reports from the College’s ERP System (Banner) using SQL and Argos daily.
    c.Analyzes, performs upgrades, recommends improvements, and maintains working knowledge of Banner modules. Utilizes Banner’s support database for new inquires.
    d.Maintains documentation on tasks, security, and system processes.
    e.Maintain, monitor and troubleshoot security and HR systems’ day-to-day performance. Identifies issues and errors with ITS and System Admin department.
    f.Plan, evaluate, and test software/ERP updates in coordination with ITS department.
    g.Serve as Human Resources liaison to departments for data. Fulfill data requests and work collaboratively with Business Support Team (Banner Support Team).
    h.Responsible for technical support, maintenance, and running processes of FLAC (Faculty Load and Contract) module in Banner and notification system in Argos.
    i.Researches, analyzes, supports and recommends new technologies and/or changes to HR Systems, modules, and processes while maintaining system integrity, consistency, and security with minimal software customization.
    j.Stays informed on developments, techniques, and practices related to system analysis.
    k.Responsible for project management of all HR related system installations and modifications.
    l.Update and maintain data and HR systems where necessary.
    m.Commitment to and thorough understanding of continuous improvement.
    n.Inform Director of HR and HR Department on changes/implementations.

    DESCRIPTION OF OTHER DUTIES:
    a.Researches and keeps abreast of new Human Resource technology, which would improve or automate Human Resources processes.
    b.Assists staff in the administration of local, state, and federal requirements and College policies, procedures, and programs.
    c.Collaborates with Payroll and Finance in business process analysis and solution development, as directed.
    d.Performs other job-related duties as assigned.

    OVERALL ACOUNTABILITIES:
    a.Demonstrates BHC core values.
    b.Accuracy, efficiency, and timeliness of work.
    c.Ability to work cooperatively with co-workers.
    d.Ability to communicate in professional and pleasant manner with faculty, staff, and reporting agencies.
    e.Maintains an ongoing working knowledge of applicable systems.
    f.Maintains confidentiality and security of all records and information.

    PRINCIPAL WORKING RELATIONSHIPS:
    a.Works directly with the Director of Human Resources and Senior ERP systems Administrator. Works cooperatively with all Human Resources Department staff.
    b.Works cooperatively with ITS staff and other system administrators and coordinators.
    c.Works collaboratively with payroll and finance to ensure workflow between HRIS and payroll/finance systems.
    d.Works cooperatively with Planning and Institutional Effectiveness (PIE) and all other college employees, unions, software vendors, government agencies, and other third parties.

    Education & Experience

    (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.)

    a.Bachelor’s degree (related to ITS or System Admin) required Or an Associate’s Degree with two years of demonstrated SQL experience.
    b.Experience working with databases and report writers required or ability to obtain coursework and/or training to learn and apply knowledge to essential duties within 9 months.
    c.Experience with SQL and/or Argos/Visualization and Reporting Software preferred or ability to obtain coursework and/or training to learn these applications within 9 months.
    d.Preferred College Course Work: SQL, Database Design, modeling, ERP/SAP, Systems Development, Project Management ERP, HRIS, and/or Ellucian Banner experience preferred.
    e.Experience with Microsoft Office programs required.
    f.Demonstrated analytical ability required.
    g.Knowledge of Human Resources practices preferred.
    h.Experience, with unions preferred.
    i.Knowledge of other programming (Java, Python, C ) beneficial but not required.

    The above statements reflect the general details necessary to describe the principle functions of the described job; it is not an all-encompassing statement of all the work requirements that may be necessary to perform the job.

    Supplemental Information

    Black Hawk College does not sponsor employment visas.

    Black Hawk College is an AA/EEO employer.


    While you contribute your talent and enthusiasm to BHC, as an eligible employee you will have access to outstanding health benefits, ample time off, a pension plan, educational opportunities, and much more. In this section, you will find an overview of our comprehensive and generous benefit programs. Be sure to check out the Compensation section as well.
    Core Benefits
    Medical
    Prescription Drug Plan
    Mail Order Pharmacy
    Dental
    Vision
    Basic Life Insurance
    Tuition Waiver
    Employee Assistance Program
    Long-Term Disability
    Flexible Spending Account (FSA)/Dependent Care Account (DCA)
    Paid Holidays
    Sick Leave
    Vacation
    Personal Days
    Retirement Pension Plans
    State University Retirement System of Illinois (SURS): Employees working in a regular and continuous position or one in which services are expected to be rendered on a continuous basis for at least four months or one academic term, whichever is less, may be eligible to enroll in SURS. To learn more about SURS, visit www.SURS.org.
    Optional 403b Tax-Deferred Investment Program: Employees may set up a 403b plan through Empower Retirement.

  • 3 Days Ago
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HPC Support Analyst
  • Mindlance
  • Moline, IL FULL_TIME
  • Company DescriptionMindlance is a national recruiting company which partners with many of the leading employers in IT, financial services, engineering, semiconductor, clinical and pharmaceutical domai...
  • 20 Days Ago
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Technical Support OR Helpdesk Analyst
  • American Technology Consulting
  • East Moline, IL CONTRACTOR
  • Job Title : Computer Support AssociateWork Arrangement : OnsiteLocation : East Moline,ILMode : ContractNight ShiftTo provide onsite deskside Tier 2 support performing the following dutiesJob Duties:Pe...
  • 1 Month Ago
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Help Desk Support Analyst
  • Phaxis
  • Galesburg, IL FULL_TIME
  • Dick Blick CompanyJob Description Job Title: IS Help Desk Support Analyst Primary Task: The Help Desk Technician's role is to provide a single point of contact for end users to receive support and mai...
  • 1 Month Ago
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RN Psych
  • Healthcare Support Staffing, Inc
  • Bettendorf, IA OTHER
  • RN Psych HealthCare Support is actively seeking a RN Psych for a 13-week contract located in Bettendorf, Iowa. Benefits of this RN Psych with HealthCare Support: Immediate enrollment in Health Insuran...
  • Just Posted
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Support
  • G&M Distributors
  • Moline, IL FULL_TIME
  • Ready to unleash your creativity and adventurous spirit? Join G&M Distributors as a Full-Time Market Support (Merchandiser) in the Quad Cities area, where every day is a thrilling opportunity to innov...
  • 5 Days Ago
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0 System Support Analyst jobs found in Albany, IL area

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Oracle Linux Database Administrator-Onsite Position
  • Arconic
  • Davenport, IA
  • Arconic is currently in search of Oracle Linux Database Administrator to join our Global Rolled Products Team in Bettend...
  • 9/25/2024 12:00:00 AM
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APS Analyst
  • Modern Woodmen
  • Rock Island, IL
  • Modern Woodmen of America is looking for a detail oriented and customer focused individual to obtain Attending Physician...
  • 9/25/2024 12:00:00 AM
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$16 - $35/Hr tacobell (Hiring)
  • tacobell
  • East Moline, IL
  • Now Hiring - Great pay & Benefits. Click to Apply. About Taco Bell When you think of fast Mexican-influenced food, Taco ...
  • 9/23/2024 12:00:00 AM
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Taco Bell Jobs Hiring Now ($14 - $28/Hour)
  • Taco Bell
  • East Moline, IL
  • Now Hiring - Great pay & Benefits. Click to Apply. About Taco Bell When you think of fast Mexican-influenced food, Taco ...
  • 9/23/2024 12:00:00 AM
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$16 - $35/Hr tacobell (Hiring)
  • tacobell
  • Clinton, IA
  • Now Hiring - Great pay & Benefits. Click to Apply. About Taco Bell When you think of fast Mexican-influenced food, Taco ...
  • 9/23/2024 12:00:00 AM
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Business Systems Analyst
  • Grace Technologies
  • Davenport, IA
  • Grace Technologies is looking for a Business Systems Analyst. The Business Systems Analyst is responsible for managing a...
  • 9/22/2024 12:00:00 AM
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Intermediate Business Analyst
  • Seneca Holdings
  • Rock Island, IL
  • Western Door Federal is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is the federal government cont...
  • 9/22/2024 12:00:00 AM
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IT Infrastructure Team Lead
  • SUNSHINE ENTERPRISE USA LLC
  • Davenport, IA
  • Job Description ABOUT OUR COMPANY Our company, a Fortune 500 company, is a leading provider of aluminum sheet, plate and...
  • 9/22/2024 12:00:00 AM
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About Albany, Illinois

Albany is a village in Whiteside County, Illinois, United States. The population was 891 at the 2010 census, down from 895 in 2000. Albany is located at 41°47′18″N 90°13′9″W / 41.78833°N 90.21917°W / 41.78833; -90.21917 (41.788411, -90.219128). According to the 2010 census, Albany has a total area of 1.07 square miles (2.77 km2), all land....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for System Support Analyst jobs
$50,126 to $64,260
Albany, Illinois area prices
were up 1.3% from a year ago
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What does a System Support Analyst do?

System Support Analyst
Assists agents and policyholders with utilization of company specific, web based applications, in support of policy and claim administration.
October 22, 2022
Acts as primary resource for telecommunications system with responsibilities including end point deployment, conferencing configuration, user configuration, and vendor interaction.
December 08, 2022
Performs functional analysis, timeline analysis, detail trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications.
February 10, 2023
Assist Application Manager in documenting and updating technology related instructions/procedures/knowledge articles as required.
March 23, 2023
Provide hardware and software support for network connected workstations, Virtual Desktop Infrastructure (VDI) devices, applications, and printers to ensure that operability requirements are up to dates and that the devices meet CS hardware configuration requirements.
March 30, 2023
Maintains an up-to-date technical and practical knowledge and understanding of hardware and software analysis and troubleshooting.
April 09, 2023
Manage the workflow related to incident and/or service requests in a system that will record, analyze and report on incidents that affect service levels and/or operations.
April 10, 2023
Develop and customize operating system reports as needed including the implementation and utilization of these reports Company-wide.
April 27, 2023
Monitor incoming service requests and incidents for assigned application(s)Investigate and diagnose service requests or incidents according to their priority/rank, and identify the resolution and/or issue.
May 18, 2023