System Support Analyst jobs in Tuscaloosa, AL

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Application Analyst
  • DCH Health System
  • Tuscaloosa, AL FULL_TIME
  • Overview

    Supports the planning, organization, and coordination of application support activities for software applications.  Supports the coordination of interactions between the users of computer applications, the Information Technology Department and related vendor support personnel.  Assists others in the implementation of applications and ongoing system enhancements.  Consults with and assists users in making effective use of computer applications through file maintenance, configuration, testing, system monitoring and problem resolution.

    Responsibilities

  • Serves as a key resource between Information Technology and other organization departments.
  • Reviews customers’ needs and implements appropriate technology to meet the needs.
  • Develops and documents procedures related to the use, management and support of assigned applications.
  • Assists in planning, developing and implementing software applications.
  • May serve as a project leader or managing small to medium complexity projects.
  • Serves as a key IT resource for application projects.
  • Develops, implements, and documents plans for IT applications consistent with customer requirements and industry standards.
  • Serves as a resource for all IT tasks and application projects with a focus on higher end / advanced solutions
  • Serves as a training resource and mentor new employees
  • Participates in on-call coverage as needed.
  • Assists in maintaining the quality of services delivered by Information Technology.
  •  

    DCH Standards:

    • Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
    • Performs compliance requirements as outlined in the Employee Handbook
    • Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
    • Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
    • Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
    • Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
    • Requires use of electronic mail, time and attendance software, learning management software and intranet.
    • Must adhere to all DCH Health System policies and procedures.
    • All other duties as assigned.

    Qualifications

  • Associates degree in Computer Science, Information Systems, Information Technology, Health Science, or related discipline with 4 years of healthcare applications experience or Professional Licensed healthcare related experience required. Equivalent certifications/training may be substituted for degree.  
  • Bachelor’s degree in Computer Science, Information Systems, Information Technology, Health Science, or related discipline and 2 years of healthcare applications experience or Professional Licensed healthcare related experience is preferred.
  • Demonstrated ability to work independently and sustain multiple simultaneous projects required.
  • Experience with Meditech Expanse and/or a health care EMR system is highly preferred.
  • Preferred Certifications/Licensures: Project Management Professional (PMP)
  • Excellent written and verbal communication skills with the ability to make formal presentations required.
  • Exhibits strong interpersonal skills and management abilities to deal effectively with all levels of internal and external personnel.
  • Possesses intermediate personal computer skills with experience in applications implementation and project planning with knowledge of Information Technology and healthcare systems and processes.
  • Must be able to read, write legibly, speak and comprehend English.
  •  WORKING CONDITIONS

     

    WORK CONTEXT

    • Includes: Frequently deal with external customers, Frequent use of Electronic Mail, Frequent Face-to-Face discussions, communicating effectively with all types of personalities, Being responsible for outcomes/results.

     

    PHYSICAL FACTORS

    • Physical presence onsite is essential.
    • May require extended work hours and on-call coverage.
    • Ability: Extent Flexibility, Gross Body Coordination, Gross Body Equilibrium
    • Activities: talking, hearing, bending, twisting, walking, running, kneeling, crouching, stooping, balancing, reaching, pushing, pulling, lifting, grasping, repetitive motion, standing, and/or using hands to handle, control, or feel objects, tools or controls.
    • Requirements: Light Work Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently.
    • Must be able to perform the duties with or without reasonable accommodation.
    • Hearing and vision must be normal or corrected to within normal range.

     

    OTHER JOB FACTORS

    • Must have a valid Alabama driver’s license and the ability to travel to all Health System facilities.
    • Abilities: Deductive reasoning, Inductive reasoning, written expression
    • Work Styles: Analytical thinking, attention to detail, cooperation, dependability, independence, initiative, innovation, integrity, leadership, and self-control
  • 12 Days Ago

D
IT Support Technician II
  • DCH Health System
  • Tuscaloosa, AL FULL_TIME
  • Overview Installs, supports and operates I/T technology to meet customers’ needs. Responsibilities Follows documented procedures for I/T tasks and projects Documents problems and tasks and completes t...
  • 24 Days Ago

D
IT Senior Analyst – Applications
  • DCH Health System
  • Tuscaloosa, AL FULL_TIME
  • Overview Serves as a primary resource for technology/applications project planning, management and support with special focus on high-end solutions. Evaluates, recommends, configures, and installs tec...
  • 1 Day Ago

U
Risk Management Analyst
  • University of Alabama System Office
  • Tuscaloosa, AL FULL_TIME
  • Job Summary: The University of Alabama System is receiving applications for the position of Risk Management Analyst. Reporting to the Director of Risk Management, this role is dedicated to supporting ...
  • 4 Days Ago

D
IT Senior Analyst ? Applications
  • DCH Health System
  • Tuscaloosa, AL FULL_TIME
  • ID 2024-8033 Category IT - Information Technology Position Type Regular Full-Time (72 to 80 hours bi-weekly) OverviewServes as a primary resource for technology/applications project planning, manageme...
  • 1 Month Ago

D
Patient Accounts Trainer Analyst
  • DCH Health System
  • Tuscaloosa, AL FULL_TIME
  • Overview Directs and Coordinates all Patient Accounts training for Microsoft Office Outlook, Meditech, Centricity, Optum and any other application used in Patient Accounts. Assists in analyzing and th...
  • 2 Months Ago

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0 System Support Analyst jobs found in Tuscaloosa, AL area

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Quality Engineer
  • Grant Martin & Associates
  • Cottondale, AL
  • Job Description Job Description We are looking for a talented Quality Engineer to join our growing team. A Quality Engin...
  • 12/15/2024 12:00:00 AM

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Information Professional
  • US Navy
  • Tuscaloosa, AL
  • About In the Navy, information technology (IT) plays an important role in everything from electronic mail systems, to sh...
  • 12/14/2024 12:00:00 AM

I
Data and Ancillary Operations Manager - 3359
  • Indian Rivers Mental Health Center
  • Tuscaloosa, AL
  • Data and Ancillary Operations Manager Crisis Center Full-Time; 40 hours per week Monday-Friday 8:00am-5:30pm Competencie...
  • 12/14/2024 12:00:00 AM

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Network Engineer
  • Infosys
  • Tuscaloosa, AL
  • Job Description: Infosys is seeking Network Hands and Feet Support Consultant. This role requires close partnership and ...
  • 12/13/2024 12:00:00 AM

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Network Operation/Infrastructure Manager
  • Infosys
  • Vance, AL
  • Job Description : Infosys is seeking Network Operation/Infrastructure Manager. This role will be managing multiple servi...
  • 12/13/2024 12:00:00 AM

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Research Analyst, Wharton Real Estate Center
  • The University of Pennsylvania
  • Vance, AL
  • University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned le...
  • 12/11/2024 12:00:00 AM

C
Wealth Management and Financial Planning Operations Analyst
  • Canterbury Capital Wealth Management
  • Tuscaloosa, AL
  • Job Description Job Description Canterbury Capital Wealth Management is seeking an individual to provide operational bus...
  • 12/11/2024 12:00:00 AM

I
Network Hands and Feet Support Consultant
  • Infosys
  • Tuscaloosa, AL
  • Job Description: Infosys is seeking Network Hands and Feet Support Consultant. This role requires close partnership and ...
  • 12/11/2024 12:00:00 AM

Tuscaloosa (/tʌskəˈluːsə/ TUS-kə-LOO-sə) is a city in and the seat of Tuscaloosa County in west central Alabama (in the southeastern United States). Located on the Black Warrior River at the Atlantic Seaboard fall line of the Piedmont, it is the fifth-largest city in Alabama, with an estimated population of 100,287 in 2017. The city was originally known as Tuskaloosa until the early 20th century. Incorporated as a town on December 13, 1819, it was named after Tuskaloosa, the chief of a band of Muskogean-speaking people. They battled and were defeated by forces of Spanish explorer Hernando de S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for System Support Analyst jobs
$50,287 to $64,466
Tuscaloosa, Alabama area prices
were up 1.3% from a year ago

System Support Analyst
Assists agents and policyholders with utilization of company specific, web based applications, in support of policy and claim administration.
October 22, 2022
Acts as primary resource for telecommunications system with responsibilities including end point deployment, conferencing configuration, user configuration, and vendor interaction.
December 08, 2022
Performs functional analysis, timeline analysis, detail trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications.
February 10, 2023
Assist Application Manager in documenting and updating technology related instructions/procedures/knowledge articles as required.
March 23, 2023
Provide hardware and software support for network connected workstations, Virtual Desktop Infrastructure (VDI) devices, applications, and printers to ensure that operability requirements are up to dates and that the devices meet CS hardware configuration requirements.
March 30, 2023
Maintains an up-to-date technical and practical knowledge and understanding of hardware and software analysis and troubleshooting.
April 09, 2023
Manage the workflow related to incident and/or service requests in a system that will record, analyze and report on incidents that affect service levels and/or operations.
April 10, 2023
Develop and customize operating system reports as needed including the implementation and utilization of these reports Company-wide.
April 27, 2023
Monitor incoming service requests and incidents for assigned application(s)Investigate and diagnose service requests or incidents according to their priority/rank, and identify the resolution and/or issue.
May 18, 2023