Systems Administrator jobs in Cleveland, OH

This position is responsible for ensuring the stability, integrity, and efficient operation of enterprise systems.  The ideal candidate will be a service-oriented self-starter with the ability to manage multiple responsibilities while maintaining a high level of support for the firm’s business objectives and possess a strong desire for continuous education and area expertise.

Responsibilities Include:

• Develop and test methodologies for software deployment and updates using a variety of tools and scripting languages such as PowerShell.
• Manage device configurations, user settings, and software deployments.
• Manage hardware, operating system, and application patches and hotfixes and ensure timely deployment to all workstations and laptops.
• Assist with configuration and troubleshooting of server print queues and printers.
• Assist with maintenance and management of Zoom phone and video system.
• Assist with maintenance of network infrastructure including LAN, WLAN, SD-WAN, and data/voice Circuits.
• Assist with maintenance and installation of datacenter infrastructure including HP servers, HP Nimble Storage, and Cisco / Meraki networking devices and Fortinet firewalls.
• Support firm security initiatives and serve as an escalation point for hardware issues and network system operation issues.
• Assist in the distribution, setup, and configuration of end user workstations and laptops.
• Create and maintain documentation as it relates to system configuration, process mapping, asset inventory, and service records.
• Occasional travel and the ability to work additional hours when needed.

Qualifications:

• Bachelor’s degree in computer science or a related field preferred.
• 5 years’ Information Technology experience preferably in a law firm or professional services role.
• 3 years’ experience managing devices and software deployments in a network environment preferably using Microsoft System Center Configuration Manager (SCCM) or Microsoft Endpoint Manager / Microsoft Intune.
• Advanced knowledge of Microsoft Active Directory / Entra ID and Scripting Languages such as Batch, VBScript, and PowerShell.
• Familiarity with Windows Software Update Service (WSUS), Drive Imaging Technologies, and Vulnerability / Patch Management Technologies.
• Solid foundation of computer networking principals, network security principals and SaaS and web-based software technologies.
• Excellent client service orientation; strong written and verbal communication skills.
• Ability to work independently and in a team environment.